Operation Manual

Gigaset DE700 IP PRO / en / A31008-M2211-R101-5-7619 / web_configurator.fm / 13.09.2012
PRO Version 3, 30.05.2012
171
Checking the status of the phone
SIP logging
Status ¢ SIP Protocol
SIP logging stores information about the set-up and disconnection of phone connections
and about registering your phone.
This information is useful for diagnosing errors and can be of use to Customer Care for prob-
lem solving.
¤ Click on Reload to update the display.
¤ Click on Delete all entries all entries to delete the entries.
PCAP logging
Status ¢ PCAP Logging
On this screen you can create a PCAP log file and save it for analysis at a later stage. PCAP
(Packet Capture) analyses the data traffic in the network at the phone-Ethernet interface. This
recording is carried out for diagnostic purposes and should only be made if requested by ser-
vice personnel.
¤ Click on Start. Every incoming or outgoing data packet to or from your phone is recorded.
¤ Click on Stop to stop recording.
¤ To save the PCAP file (pcapdump.pcap), click on Store and select a directory in the file sys-
tem on your PC where the file should be stored.
Checking storage allocation
Status ¢ Storage Allocation
This shows you how much storage capacity is still available on your phone.
Notes
u The information is recorded in a ring buffer that has limited storage capacity. If the
buffer is full, the first packets will be overwritten and lost. You should therefore attempt
to record scenarios that are as short as possible.
u This logging uses a lot of memory and CPU power and can negatively affect how the
phone behaves (e.g. slowing the display screen, distorting the ring tone etc.)