Manual

Gigaset Fusion / LUG IE-UK-International en / A31008-XXXXX-XXXX-X-XXXX / telephony.fm / 12/16/22
Template Module, Version 2.2, 15.11.2022 / Version - 29.11.2022
Call divert
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Transferring a call
Forwarding a call to another external participant during the call
You are conducting a call.
 Blind transfer Initiate a call to another participant using the keypad, directory, call list or a
function key . . . As soon as the call is accepted, the call is transferred
Connecting the callers to each other
You are conducting a call while a second participant is being held. You want to connect both
participants to each other.
 Tap the call on hold Transfer . . . The two participants are connected, your connection is
ended
Call divert
Incoming calls are diverted to another line or an answer machine. You can set up Call divert for
devices, connections and call groups.
You can also set up overall Call divert rules for multiple devices and connections, for example all
incoming calls for a line are to be diverted to an answer machine from 6 p.m. onwards.
Call divert can be set up for devices, call groups or connections. A Call divert for a connection
applies to all devices to which this connection is assigned as an incoming connection.
The following Call diverts are possible:
It is always the active participant alone who is transferred. If a call is already being
conducted, this will become the active call after transfer.
If calls are diverted to an answer machine, this must be set up beforehand in the Web
user interface.
If you need an individual announcement for Call divert, you need to record this
beforehand. Otherwise, a default announcement will be used.
Always Calls are diverted immediately.
When busy Calls are diverted if the line is busy.
If no answer Calls are diverted if no one answers after a defined period of time.