Maxwell 10 / en / A31008-N4001-R102-1-20 / Cover_front.fm / 22.01.2014 Maxwell 10 Template A4, Version 1, 03.04.
Maxwell 10 / en / A31008-N4001-R102-1-20 / MaxwellIVZ.fm / 22.01.2014 Contents Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maxwell 10 / en / A31008-N4001-R102-1-20 / MaxwellIVZ.fm / 22.01.2014 Contents Service (Customer Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Questions and answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Protecting our environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maxwell 10 / en / A31008-N4001-R102-1-20 / overview.fm / 22.01.2014 Overview Overview Front 1 2 3 1 Camera 2 Camera Status LED 3 Microphone 4 Loudspeaker 5 LAN (PoE) 6 PC 7 USB (headset, camera, mouse, keyboard) 8 HDMI (projector, TV) 9 Handset 10 Headset 11 EHS Headset 12 Power Supply Unit 4 Template A4, Version 1, 03.04.
Maxwell 10 / en / A31008-N4001-R102-1-20 / overview.fm / 22.01.2014 Overview SD card In order to extend the internal memory and store personal data, images, videos or music, you can insert a microSD card (not included) into your phone. 1 ¤ Open the left cover on the back side of the device 1. 55 4 2 6 3 ¤ ¤ Insert fingernail into the slit on the card slot and pull card slot forwards 2. Flip card slot upwards 3. ¤ Close cover 7. 6 ¤ ¤ ¤ Insert card 4. Flip card slot downward 5.
Maxwell 10 / en / A31008-N4001-R102-1-20 / overview.fm / 22.01.2014 Overview Display key You can use the display key to switch the display on or off or to capture a screenshot of the display currently shown. u If the screenshot feature is activated: A screenshot of the display currently shown is captured. u If the screenshot feature is not activated: The display is switched on/off. The screenshot feature must be activated in the Web configurator (£ p. 38). The Screenshots are stored in the Gallery app.
Maxwell 10 / en / A31008-N4001-R102-1-20 / starting.fm / 22.01.2014 Using the phone in different scenarios Using the phone in different scenarios Using your phone in a professional environment with phone system and server structure If you use your Maxwell 10 in a corporate network with a telephone infrastructure, your phone incorporates functions and data from the phone system and servers. In a corporate environment, the VoIP accounts and most of the settings are configured centrally by the phone system.
Maxwell 10 / en / A31008-N4001-R102-1-20 / starting.fm / 22.01.2014 Using the phone in different scenarios Using your phone in a simplified environment without a phone system You can also use your Maxwell 10 without a phone system. Internet ) 1 ((( 2 3 ISDN,S2M §§1§§ Gigaset IP telephone with integrated gigabit switch (Maxwell 10). Template A4, Version 1, 03.04.2012 Your PC is connected directly to the phone, providing you with an additional LAN connection in your network.
Maxwell 10 / en / A31008-N4001-R102-1-20 / starting.fm / 22.01.2014 First steps First steps For information on unpacking and installing the device please refer to the Maxwell 10 Installation Guide. Your device will start automatically as soon as it is connected to the mains power supply. Please be aware that if the device is powered by PoE (Power over Ethernet) it is supplied with power as soon as it is connected to an Ethernet switch with PoE-functionality.
Maxwell 10 / en / A31008-N4001-R102-1-20 / starting.fm / 22.01.2014 First steps Ethernet configuration ¤ Tap on Ethernet Configuration. If the network connection is established, the configuration information, e.g. the IP address, is displayed. If the network connection has not been established automatically, you can enter the configuration data manually.
Maxwell 10 / en / A31008-N4001-R102-1-20 / starting.fm / 22.01.2014 First steps Configuring Internet telephony Template A4, Version 1, 03.04.2012 Before you can use the device to phone anyone you need the services of a VoIP provider. Prerequisite: u You have a phone system in your network that provides VoIP accounts for your device, or u You have registered with a VoIP provider (e.g., via your PC) and set up a VoIP account.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Web configurator – configuring the phone on a PC Web configurator – configuring the phone on a PC The Web configurator provides you with a user interface that you can use to configure your Maxwell 10 on the PC. Prerequisites: u Your phone is connected to the local network ( p. 9). u The Web server is enabled on the phone. Enabling the web server ¤ ¤ On the Start screen tap on to open the list of available apps.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Web configurator – configuring the phone on a PC Understanding the Web configurator menu tree Settings Network and Connections LAN Settings p. 14 Phone Systems p. 16 Quality of Service (QoS) p. 17 VoIP Settings p. 18 Security Settings p. 19 Connections p. 20 Audio p. 25 Video p. 26 Call Divert p. 26 Local Settings p. 27 Dialling Plans p. 28 Do Not Disturb p. 29 Call Live Recording p.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors Network and connectors All of the settings for connecting your phone to the local network must be correct to enable communication with other devices in the network and phone calls via the Internet. If you use the Web configurator, your phone is already connected to the local network. You can use the Network and Connections menu to change and extend these settings.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors ¤ ¤ Select one of the following options for Use VLAN tagging: No If you are not using a VLAN (default). LAN Port only If you are operating the phone and PC in the same VLAN. LAN and PC Port If you are operating the phone and PC in different VLANs. Enter the VLAN identifier for your virtual network in the VLAN Identifier (1..4094) field.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors Own HTTP server settings ¤ If you operate your own HTTP server, enter the communication data. HTTP port Enter the number for the port to be used for communication by the HTTP server. The default setting is 80. HTTPS port Enter the number for the port to be used for secure connections by the HTTP server. The default setting is 443.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors BLF list IP address (URI) (only for Broadsoft) Busy Lamp Field (BLF) features allow users to view the state of phone lines that are associated with specific phone features. Using BLF pickup it is possible to answer an incoming call for all lines at the Maxwell 10 that the phone is allowed to monitor. Which BLF features are configured for the phone is defined on the phone system.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors VoIP settings On this screen you configure the ports for establishing VoIP connections. Settings Network and Connections VoIP Settings "Listen ports" for VoIP connections ¤ Select the ports on which your phone expects incoming VoIP connections. Use random ports ¤ Select Yes if the phone should use any available ports for the SIP port and RTP port instead of fixed ports.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Network and connectors Security settings This screen is where you create security settings for your phone. Settings Network and Connections Security Settings Remote management ¤ Select whether you want to Allow access from other networks to the web configurator (Yes) or not (No). If you permit Remote Management, this increases the risk of unauthorised access to your device settings.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Telephony The Telephony menu provides the following setting options: u Connections (£ p. 20) This is where you can configure your VoIP connections and establish new connections. u Audio settings (£ p. 25) On this screen you can optimise the voice quality of your VoIP connections. u Video settings (£ p. 26) On this screen you can set the video resolution and the codecs to be used for video display. u Call divert (£ p.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Setting up a new connection via Auto Configuration The configuration process for VoIP connections is automated for some VoIP providers. The provider creates a configuration file with all required VoIP access data (the general VoIP provider data and your personal account data). This file is placed on a configuration server on the Internet for downloading to your phone.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Configuring a VoIP account To configure VoIP accounts you need the relevant information about your provider for Internet telephony. Provider profiles with the general provider data are available to download from the Gigaset configuration server for the main VoIP providers. ¤ In the Connection name or number field enter a name of your choice or the phone number for this connection.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Network provider data The phone needs to know its public address in order to receive caller voice data. The SIP protocol recognises the following options: u The phone requests the public address from a STUN server on the Internet (Simple Transversal of UDP over NAT). STUN can only be used with asymmetric NATs and non-blocking firewalls.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony DTMF in VoIP connections To send DTMF signals via VoIP, you must first define how key codes should be converted into and sent as DTMF signals: as audible information via the speech channel or as a "SIP Info" message. Ask your provider which type of DTMF transmission is supported.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Audio settings The voice quality of your VoIP calls is determined by the codec used for the transmission. To increase the quality, more data must be transmitted. Depending on the bandwidth of your DSL connection, this can then lead to problems with the volume of data – especially if two VoIP calls are made simultaneously – so that the transmission no longer takes place smoothly.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Video settings The video quality of your phone is determined by the resolution and the codec used for the transmission. Settings ¤ ¤ Telephony Video Select the Video resolution to be used from the drop-dow list. Select the required codecs and define the sequence in which they should be used. The following video codecs are supported by your phone: H.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Local settings On this screen, you provide details about the location of your phone. These are used to determine the international and local area dialling codes as well as country-specific tones (e.g., dialling tone or ringback tone). Settings Telephony Local Settings Selecting the country The time zone is determined automatically based on the country you select.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Dialling plans You can use dialling plans to define which phone numbers should be called using which configured VoIP account and whether an area code should be dialled first. Settings ¤ ¤ ¤ ¤ ¤ ¤ ¤ Telephony Dialling Plans Enter the Phone number that the dialling plan is to apply to. Select Use area codes if you want to call this number with an area code.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Telephony Do Not Disturb (DND) Block individual phone numbers and/or all anonymous calls. You will then be unavailable for these calls; your phone will not ring. Settings Telephony Do Not Disturb ¤ Select Yes to activate the Do Not Disturb function. ¤ Enter the Name and Phone number for the call. ¤ Click on Add to save the entry to the do not disturb list. ¤ ¤ ¤ ¤ Click on Delete to delete an entry.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Services Services The Services menu offers functions for setting up the following services: u Door interphone ( p. 30) u Online directory ( p. 30) u LDAP directory ( p. 31) Door interphone You can operate one or more door interphones with video surveillance using the phone. Enter the data for the door interphone on this page. The door interphone can also be set up for your phone using the Gigaset phone system.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Services ¤ ¤ ¤ Activate the service(s) you wish to use: – White Pages: A public directory supplied on the Internet by the provider entered above. – Yellow Pages: Yellow pages supplied on the Internet by the provider entered above. – Private NetDirectory: A private directory supplied on the Internet by the provider entered above. You can activate one or more services.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Services Filter Using the filter, you can define criteria against which specific entries can be searched in the LDAP database. One filter consists of one or more search criteria. A search criterion contains the query for an LDAP attribute, e. g. sn=%. The percent symbol (%) is a placeholder for the user entry. LDAP name filter The name filter decides which attribute is used for the search.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Function keys Configuration of directory entries A range of attributes are defined in the LDAP database for a directory entry, e.g. surname, first name, telephone number, address, company, etc. The quantity of all attributes, which can be saved in one entry, is saved in the relevant LDAP server scheme.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Function keys Park + Orbit This function key is used to "park" a call. The participant hears the hold music. This function key allows you to transfer calls within a group, which share a common line. It will be configured on all extensions for the group. The "Park + Orbit" keys on all extensions flash if a call has been "parked" on an extension. The call can be picked up on any extension by pressing the key.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 System settings System settings You can create the following settings in the System menu: u Define the date and time or time server u Security – Change passwords for user identification ( p. 36) u Rebooting the system and restoring factory settings ( p. 36) u Auto Provisioning – Start configuration setting via Auto Provisioning ( p. 36) u Saving and restoring telephone data ( p.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 System settings Security Access to the Web configurator or the Broadsoft configurator functions on the phone is passwordprotected for security purposes. Default setting for the web configuration password: admin Settings System Security For security reasons, you should always change the password after getting started with your device and then at regular intervals. ¤ Enter a new password for web configurator access.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 System settings Saving and restoring telephone data You can save data from your phone onto your computer and, if necessary, restore it back onto the phone. Settings System Save and Restore Transferring data from phone to PC ¤ ¤ Select which data you want to save: – Directory or – Phone settings (Configfile) Click Save to save the selected data to the PC and choose a storage location.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 System settings Updating manually ¤ Download the new firmware from the Internet onto your PC and then open the firmware update screen. ¤ ¤ Click on Browse and select the file from the file system on your PC. Click on Load to start the update process. When the firmware update is started, the device first checks whether the prerequisites are in place for successfully downloading the firmware.
Maxwell 10 / en / A31008-N4001-R102-1-20 / web_configurator.fm / 22.01.2014 Checking the status of the phone Checking the status of the phone You will find information about the status of the phone and diagnostic information in the Status menu. Device Status Device This screen shows general information about your phone. IP configuration IP address The phone's current IP address within the local network.
Maxwell 10 / en / A31008-N4001-R102-1-20 / appendix.fm / 22.01.2014 Service (Customer Care) Service (Customer Care) You have questions? You can find help quickly in this User Manual, in the Helper app on the phone and at www.gigaset.com/pro. If you have further queries regarding your Gigaset Professional phone system please contact the dealer you bought your phone system from. Questions and answers If you have any queries about the use of your telephone, visit our website at www.gigaset.
Maxwell 10 / en / A31008-N4001-R102-1-20 / appendix.fm / 22.01.2014 Appendix Appendix Care Wipe the device with a damp cloth or an antistatic cloth. Do not use solvents or microfibre cloths. Never use a dry cloth; this can cause static. In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of chemical products available on the market, it was not possible to test all substances.
Maxwell 10 / en / A31008-N4001-R102-1-20 / appendix.fm / 22.01.2014 Open Source Software Open Source Software General Your Gigaset device includes Open Source software that is subject to various license conditions. With regard to Open Source software, the granting of usage rights that go beyond the operation of the device in the form manufactured by Gigaset Communications GmbH is governed by the relevant license conditions of the Open Source software.
Maxwell 10 / en / A31008-N4001-R102-1-20 / maxwell_adminSIX.fm / 22.01.2014 Index Index A Activating DTMF using a function key . . . . . . . 34 Attributes, LDAP database . . . . . . . . . . . . . . . . . . . 33 Audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Auto provisioning configuration settings . . . . . . . . . . . . . . . . . . . . 36 Automatic configuration of VoIP accounts . . . . . . . . . . . . . . . . . . . . . . . . . . 22 B BLF (Busy Lamp Field) . . . . . .
Maxwell 10 / en / A31008-N4001-R102-1-20 / maxwell_adminSIX.fm / 22.01.2014 Index H P HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Headset, EHS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 HTTP server operating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Park + Orbit, assigning a function key . . . . . . .
Maxwell 10 / en / A31008-N4001-R102-1-20 / maxwell_adminSIX.fm / 22.01.2014 Index System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 T Telephone system operating in the network . . . . . . . . . . . . . . . . . 16 Telephony . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Time zone. . . . . . .
Template A4, Version 1, 03.04.2012 Maxwell 10 / en / A31008-N4001-R102-1-20 / Cover_back.fm / 22.01.2014 Gigaset Communications GmbH Frankenstraße 2a, D-46395 Bocholt © Gigaset Communications GmbH 201 All rights reserved. Subject to availability. www.gigaset.
