Operation Manual

57
Gigaset C430-C430A / LUG - UK-IE / A31008-M2502-L101-1-7619 / appendix.fm / 5/14/13
Template Borneo, Version 1, 21.06.2012
Service (Customer Care)
only Gigaset C430A:
The other party cannot hear you.
The handset is "muted".
¥ Activate the microphone again (¢ page 22).
The caller's number is not displayed.
1. Calling Line Identification (
CLI) is not approved for the caller.
¥ The caller should ask the network provider to enable Calling Line Identification (CLI).
2. Caller display (CL
IP) is not supported by the network provider or is not enabled for you.
¥ Caller display (CLIP) is enabled by the network provider.
3. Your telephone is connected via a PABX or a router w
ith an integrated PABX (gateway) that does not
transmit all information.
¥ Reset the system: Briefly pull out the power plug. Reinsert the plug and wait until the device restarts.
¥ Check the settings on the PABX and activate phone number display, if necessary. To do this, search for
terms such as CLIP, calling line identification, phone number identification, caller ID, etc. in the
system's user guide or ask the system manufacturer.
You hear an error tone when keying an input.
Action has failed/invalid input.
¥ Repeat the process.
Read the display and refer to the user guide if necessary.
You cannot listen to messages
on the network mailbox.
Your PABX is set to pulse dialling.
¥ Set your PABX to tone dialling.
No time is specified for a message in the call list.
Date/time are not set.
¥ Set the date/time (¢ page 12).
The answer machine repor
ts "Invalid PIN" during remote operation.
1. You have entered the wrong system PIN.
¥ Repeat input of system PIN.
2. The system PIN is still set to 0000.
¥ Set the system PIN to something other than 0000 (¢ page 32).
The answer machine is not r
ecording any messages/has switched to answer only mode.
The memory is full.
¥ Delete old messages.
¥ Play back new messages and delete.