Warranty

LIMITED WARRANTY
Brasstech, Inc. warrants to the original consumer residential purchaser
(“Original Purchaser”) that if a product in its; Newport Brass
®
, Brasstech
®
,
motiv
®
, Newport 365 or GINGER
®
lines of products (“Product”) is confirmed
upon inspection to be defective in materials or workmanship during the
warranty periods described below, Brasstech, Inc. will, at its option, either
repair or replace the Product with a similar current model of the Product.
If repair or replacement is not commercially practical or cannot be made in
a timely manner, then Brasstech, Inc. will provide a refund for the Product.
WARRANTY PERIODS AND COVERAGE PRODUCT FINISHES
• PVD and Polished Chrome (26) nishes on Products other than Drains and Shower
rods are warranted as long as the Original Purchaser owns their home.
•“Living” nishes have no warranty*. These include 03N & 08W.
• Shower rods, porcelain parts and glass parts have no nish warranty.
• Mirror products will be warranted from desilvering for two (2) years from the date
of purchase by the original purchaser as long as desilvering is not due to chemical
contact. See maintenance section for proper cleaning instructions.
• All other nishes are warranted for ten (10) years from date of purchase by the
Original Purchaser.
DRAIN FINISHES
• Polished Chrome (26) and PVD nishes on kitchen, bath or lavatory drains
including drain baskets and components are warranted for one (1) year from date
of purchase by the Original Purchaser.
• All other Drain finishes have no warranty.
FUNCTIONALITY
• All Product parts except valves are warranted for ten (10) years from date
of purchase by the Original Purchaser.
• Ceramic disc valves for the lavatory faucet, tub/ shower and roman tub are
warranted for as long as the Original Purchaser owns the home.
• All other valves (balance pressure, thermostatic, etc.) are warranted for
one (1) year from date of purchase by the Original Purchaser.
• Lights have no functional warranty. Soap / Lotion pump mechanisms are
warranted for one (1) year from date of purchase by the Original Purchaser.
Shower rods, porcelain parts and glass parts have no functional warranty.
• Hot water tanks are warranted for one (1) year from the date of purchase
by the original purchaser.
EXCLUSIONS FROM COVERAGE
• This Warranty does not cover labor charges or associated costs for, or
damages occurring during the removal, transportation, return or installation
of Products or replacement Products.
• This Warranty does not cover damage or defects due to normal wear
and tear, misuse, abuse, hard water, improper storage, improper handling,
improper maintenance**, improper installation*** or uses other than normal
household usage****.
• This warranty is non-transferable.
• Products sold to customers for use as display items are not meant for resale
and are not covered under any functional or finish warranty.
LIMITATIONS ON REMEDIES
In no event will Brasstech, Inc. be liable for incidental or consequential
damages (such as labor charges), whether based on breach of express
or implied warranty, breach of contract, negligence, strict liability or any
other legal theory. Some states do not allow the exclusion or limitation of
incidental or consequential damages, so, the above limitation or exclusion
may not apply to you. Any implied warranties, including the implied warranties
of merchantability and fitness for a particular purpose, are limited to the
duration of this written warranty. Some states do not allow limitations on
how long an implied warranty may last, so the above limitation may not apply
to you.
WARRANTY SERVICE
To obtain service under this Warranty, please contact your Product dealer. If
you are unable to locate your dealer, please call 949-417-5207 or access the
Brasstech, Inc. website at www.brasstech.com. Proof of purchase, such as the
original receipt, is required for the dealer to issue credit to the consumer.
The dealer must be an authorized dealer and the product must be purchased
in the original manufacturer’s packaging (display items excluded).
STATE REMEDIES
This Warranty gives you specific legal rights, and you may have other rights
which vary from state to state.
PRODUCT CARE
Simple care is all that is needed in maintaining this product. Abrasive cleansers,
detergents and silver or brass polish may result in damage to the finish
and therefore should not be used. To clean, simply wipe with a soft, water
dampened cloth. GINGER
®
hand, deck and wall shower sprays feature easy-
cleaning jets. The jets should be cleaned periodically by rubbing your thumb
or a damp cloth across the jets to loosen mineral deposits. Run the shower
spray briefly to purge the loosened deposits.
* UNCOATED AND LIVING FINISHES
Uncoated and Living finishes such as Polished Brass Uncoated (03N) and living
finishes such as Weathered Copper (08W), do naturally weather and change
color over time. Living and uncoated finishes are not warranted.
** MAINTENANCE
Proper maintenance is required to preserve all finishes. Do not use any
abrasive cleaners, alcohol, ammonia, detergents, or brass or silver polish on
the Products. For complete care requirements and recommendations, please
visit our website at www.brasstech.com.
*** PROPER INSTALLATION
Products must be installed in accordance with the manufacturer’s installation
instructions supplied with the Products. For example, pipes must be flushed
before faucet installations, because solder and other debris may damage
ceramic discs. You may also call 949-417-5207 for copies of the installation
instructions. Many of our installation instructions are also available on our
website, www.brasstech.com.
**** COMMERCIAL PURCHASERS
Brasstech, Inc. extends the above limited warranty to purchasers of Products
for industrial, commercial and business use upon the same terms and conditions
and exclusions applicable to residential purchasers, except that the finish and
functionality warranty periods are reduced to a period of one (1) year from the
date of purchase. ADDITIONALLY, with respect to commercial purchasers,
all implied warranties, including the implied warranties of merchantability
and fitness for a particular purpose are excluded and disclaimed. Products
purchased for use on the exterior of a home shall be considered commercial
products for the purpose of warranty coverage.
7.1.2013 Rev C
EN-2532