Warranty

Thank you for your interest in Giorbello™ products.

CLAIMS

Before xing, please check color, size and quality. Installation should be carried out by a

licensed tile contractor. No claims can be made after product has been xed. All claims

must be made within 5 calendar days from date of receipt.

DYE LOTS

Giorbello ships each order from the same dye lot, however subsequent orders are not

guaranteed to match previous orders.

DAMAGE DURING SHIPPING

All shipments are insured. We use extra care when packaging your tile; however, some-

times products do get damaged during shipping. When you receive a package from a

shipper and it is damaged, you must contact us within 5 calendar days from the date of

receipt (sooner is preferred) and report that the package arrived in damaged condition.

This is because shipping companies have specic regulations for returns of damaged

goods and we need to le claims within their stated terms. Upon notication of a dam-

aged shipment we will process the claim with the shipping company; meanwhile, we will

re-ship the damaged goods. If the package is damaged when it arrives do not refuse

delivery, rather accept it and assess the extent of damage to the goods. Refusing delivery

will further delay your receipt of replacement goods as we need to wait for the return

before we can assess the damage. You will need to keep all original packaging, including

cartons and contents, until the claim resolution process is nished (up to 2 weeks). It may

be necessary to make the packaging available to the shipping company for inspection.

WARRANTY

Giorbello, Inc. (“Giorbello”) extends the following warranty for Tile Products (the “Product”)

used in the United States. Authorized Sellers and employees of Giorbello have no authority

to make any warranty or authorize any remedies in addition to or inconsistent with the

terms of this warranty. This warranty gives you specic legal rights. You may also have

other rights that vary from state to state.

Giorbello warrants to the original purchaser that its product is free from defects in work-

manship and materials. This warranty applies for the lifetime of the original purchaser, for

residential use only. With the exceptions and on the conditions stated below, should the

product fail, Giorbello, will replace it with the same or similar product free of charge or will

refund the purchase price at Giorbello’s sole discretion.

This warranty applies only to the original purchaser of the Product in the United States and

is non-transferable. This warranty applies only to products purchased directly from Gior-

bello or an Authorized Seller. It does not apply to purchases made from unauthorized third

parties. You will be asked to submit valid proof of purchase, so please retain your original

receipt.

LIFETIME

LIMITED WARRANTY

Elegant Tile Products

PAGE 1
LIFETIME LIMITED WARRANTY Elegant Tile Products Thank you for your interest in Giorbello™ products. CLAIMS Before fixing, please check color, size and quality. Installation should be carried out by a licensed tile contractor. No claims can be made after product has been fixed. All claims must be made within 5 calendar days from date of receipt. DYE LOTS Giorbello ships each order from the same dye lot, however subsequent orders are not guaranteed to match previous orders.
PAGE 2
LIFETIME LIMITED WARRANTY Elegant Tile Products Giorbello’s obligation under this warranty does not extend to damages resulting from any of the following: • installation prior to inspection; • assembly, operation, or maintenance of the Product not in accordance with the provided instructions; • installation or use which does not comply with state or local building codes and ordinances; • ordinary wear and tear or any damage caused by shipping, improper handling, accidents, fading, staining, natural weather
PAGE 3
LIFETIME LIMITED WARRANTY Elegant Tile Products TO THE FULLEST EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE, AND GIORBELLO EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INLCUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.