Installation Guide
8
Problem Possible Cause Solution
There are leaks from the
handle.
□ The bonnet nut is loose.
□ The O-ring on the cartridge is
dirty or damaged.
□ Tighten the bonnet nut.
□ Clean or replace the O-ring.
The pull-down spray leaks or
has a reduced water ow.
□ The pull-down spray is dirty or
mis-tted.
□ The cartridge may be clogged.
□ Remove the pull-down spray and
check for debris.
□ Remove the cartridge and check for
debris.
□ Ensure the pull-down spray is
properly installed.
There are leaks from the hose
underneath the deck.
□ The connection between the
pull-down spray and pull-down
spray hose may be loose.
□ Tighten the connection between the
pulldown spray and pull-down spray
hose.
The hose does not retract. □ The weight is not installed in the
correct position.
□ The pull-down spray hose is
obstructed.
□ Reinstall or readjust the weight.
□ Check under the sink to ensure
the pull-down spray hose is not
obstructed.
The water pressure is low. □ The quick connector may be
clogged with debris.
□ Turn off the water supply and
disconnect the quick connector from
the outlet hose.
□ Disconnect the quick connector from
the pull-down spray hose and ush
under running water.
□ Reattach the quick connector to the
outlet hose.
□ Test water ow. If water pressure
is still low then replace the quick
connector.
There is no hot or cold water. □ The hot or cold water supply
lines may be kinked or twisted.
□ Ensure hot and cold water supply
lines are not kinked or twisted.
Reinstall the supply line if necessary.
Care and Cleaning
Troubleshooting
NOTE: Refer to the service parts section in this manual for a
detailed drawing showing the location of the parts listed below.
□ To clean, wipe down with a damp cloth and towel dry.
□ Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will be
voided.