Installation Guide

15
Troubleshooting-faucet
Problem Possible Cause Solution
There are leaks
underneath the handle.
The bonnet nut has come loose and the
o-ring on the cartridge is dirty or damaged.
Use wrench to retighten the bonnet nut sufficiently.
Clean or replace the o-ring.
The aerator leaks or has
an inconsistent water
flow pattern.
The aerator is dirty or misfitted.
The cartridge may be clogged.
Remove the aerator and check for debris in the
aerator screens.
Remove the cartridge and check for debris.
Ensure the aerator is properly installed.
There are leaks from the
hose underneath the deck.
The hose and discharge tube connection
may be loose.
Tighten the connection between the discharge
tube and hose.
The hose does not retract. The weight is not installed in the
appropriate position.
Reinstall or readjust the weight.
The water pressure is low. The connector underneath the deck is
clogged with debris.
The aerator is clogged.
Turn off the water supply and disconnect the
connector / aerator.
Unscrew the connector / aerator and clean under
running water.
Screw the connector / aerator back.
Test water flow. If water pressure is still low then
replace the connnector / aerator.
There is no hot or cold
water.
The water inlet hose was acccidentally
kinked during installation and is limiting
the water flow through.
Reinstall the water inlet hose.
There is a low flow of
water.
The screen filter in the spray head is dirty. Turn off the water supply at angle stop and
unscrew the spray head from spray hose.
Clean the screen filter in the spray head under
running water.