Warranty Guide

7
06/19
IF YOU NEED SERVICE:
requests for warranty service to:
1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without
service. Please take a few minutes to review the instructions or visit www.gladiatorgarageworks.com.
2. All warranty service is provided exclusively by our authorized Gladiator
®
Gladiator
®
Customer eXperience Center
In the U.S.A., call 1-866-342-4089. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Gladiator
®
dealer to determine whether another warranty applies.
GLADIATOR
®
GARAGE
STOOL LIMITED WARRANTY
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
WHAT IS NOT COVERED
Name, address, and telephone number
Model number and serial number
A clear, detailed description of the problem
Proof of purchase, including dealer or retailer name and address
The cost of repair or replacement under these excluded circumstances
shall be borne by the customer.
ONE YEAR LIMITED WARRANTY
(LABOR NOT INCLUDED)
For one year from the original date of purchase, when this product
is installed and maintained according to instructions attached
to or furnished with the product, Gladiator
®
will, at its sole option,
correct defects in
materials or workmanship that existed when the product was
purchased or replace the product (excludes shipping or freight
fees). If replaced, your product will be covered by the remaining
one-year limited warranty of the original unit.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED
WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT
AT OUR DISCRETION AS PROVIDED HEREIN. This limited
warranty is valid in the United States and Canada and applies
only when the product is used in the country in which it was
purchased. This limited warranty is effective from the date of
the original consumer purchase. Proof of original purchase date
is required to obtain service or replacement under this limited
warranty.
1.
In-home service including, but not limited to, service calls to correct the
installation of any Gladiator
®
products or to instruct you on how to use or
install them.
2. Damage resulting from improper handling or shipping of products, or
mishandling.
3. All travel, transportation, shipping or freight fees to deliver replacement
products or to return defective product.
4.
product is used in other than normal, single-family household use, such as a
commercial environment or when it is used in a manner contrary to published
user or operator instructions and/or installation instructions.
5. Cosmetic damage including scratches, dings, dents or cracks that do not
affect the structural or functional capability of the product.
6. Any labor costs during the warranty period.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow
legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Gladiator
®
makes no representations about the quality, durability, or need for service or repair of this product other than the
representations contained in this warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED
HEREIN. GLADIATOR
®
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you
Keep this book and your sales slip together for future reference.
You must provide proof of purchase or installation date for
in-warranty service.
Write down the following information about your Gladiator
®
product
to better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
located on the back of the product.
Dealer name ________________________________________________
Address _____________________________________________________
Phone number _______________________________________________
Model number _______________________________________________
Serial number _______________________________________________
Purchase date _______________________________________________

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