User Manual
15
#9 WARRANTY
For 1 year (90 days for batteries) from the date of shipment, we will repair or replace your
Glidecam TRU-HORIZON, free of charge, in the event of a defect in materials or workmanship
(the shipment date appears on your purchase receipt) which occurs during normal use in
accordance with the Glidecam TRU-HORIZON’s instruction manual. Shipping, packing, and
insurance costs to and from the factory are your responsibility. This limited warranty extends
only to the original purchaser, and you will need your purchase receipt. This warranty does
not cover, by way of example, damage caused by products not supplied by us or damage
resulting from mishandling in transit, accident, misuse, vandalism, neglect, modication, lack
of reasonable care (or commercial use, including rentals to others) of the Glidecam TRU-
HORIZON or service by anyone other than us. There are no express warranties except as
listed above. This warranty gives you specic legal rights and you may also have other rights
which vary from state to state.
WE ARE NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING
FROM THE USE OF THE UNIT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
THE WARRANTY PERIOD.
To obtain service during (or after) the warranty period: Contact Glidecam Industries’ Customer
Service Department by calling 1-781-585-7900 or write to us at: 23 Joseph Street, Kingston,
MA 02364 and explain the problem.
DO NOT SEND THE UNIT TO US WITHOUT FIRST OBTAINING A RETURN
AUTHORIZATION NUMBER.