Use and Care Manual

17 | P a g e
Trouble Shooting Guide
Note - In the event of problems beyond the scope of the troubleshooting described in the manual,
please call your selling dealer.
PROBLEM
CAUSE
SOLUTION
No Power
No electric current
flowing.
Make sure the cooler is
plugged in and check
for improper
connections.
Cold Water not cold
enough
The cooler is placed too
close to the wall.
Wire Condenser on
backside is dusty.
Compressor does not
have enough
refrigerant.
Provide a minimum of
a five inch space
between wall and back
of dispenser.
Clean wire condenser
every three months.
Place cooler in a well-
ventilated area.
Adjust thermostat.
Hot Water doesn’t flow
out of spigot
Air may be trapped in
the line.
Hold the spigot down
for 30 seconds to
relieve air.
Won’t cool
Controls not set.
Turn cold temperature
switch “on” at back.
Panel not lit
No power.
Check that the power
cord is in the socket
and turn on the cold/hot
buttons on the back of
the cooler to the “on”
position.
No hot water at start up
Hot tank overheat
protection sensor
tripped.
1. Unplug cooler.
2. Let sensor cool down
for one hour.
3. Reach through
cooling grill with pencil
or narrow screwdriver
to press nude color
reset button on upper
sensor located on the
hot tank.