Use and Care Manual

21 | P a g e
Trouble Shooting Guide
Note - In the event of problems beyond the scope of the troubleshooting described in the
manual, please call your selling dealer.
PROBLEM
CAUSE
SOLUTION
No Power
No electric current
flowing.
Make sure the cooler
is plugged in and
check for improper
connections.
Cold Water not cold
enough
The cooler is placed
too close to the wall.
Wire Condenser on
backside is dusty.
Compressor does not
have enough
refrigerant.
Provide a minimum
of 5” space between
wall and back of
dispenser.
Clean wire condenser
every three months.
Place cooler in a
well-ventilated area.
Adjust thermostat.
Hot Water doesn’t
flow out of spigot
Air may be trapped in
the line.
Hold the spigot down
for 30 seconds to
relieve air.
Won’t cool
Controls not set.
Turn cold
temperature switch
“on” at back.
Panel not lit
No power.
Check that the power
cord is in the socket
and turn on the
cold/hot buttons on
the back of the cooler
to the “on” position
No hot water at start
up
Hot tank overheat
protection sensor
tripped.
1. Unplug cooler.
2. Let sensor cool
down for 1 hour.
3. Reach through
cooling grill with
pencil or narrow
screwdriver to press
nude color reset
button on upper
sensor located on the
hot tank.