Globalstar 9600 User Guide for iOS
This guide is based on the production version of the Globalstar 9600 and Sat-Fi App. Software changes may have occurred after this printing. Globalstar reserves the right to make changes in technical and product specifications without prior notice Globalstar Inc. 300 Holiday Square Blvd. Covington, LA 70433 Copyright© 2014 Globalstar® Incorporated. All rights reserved. Globalstar® is a registered trademark of Globalstar Incorporated. Sat-FiTM is a registered trademark of Globalstar Incorporated.
Table of Contents 1. WELCOME ............................................................................................................................................. 1 2. HARDWARE INSTALLATION & SETUP ............................................................................................... 2 GSP-1700 HARDWARE INSTALLATION/CONNECTION .................................................................................. 2 SETUP ...........................................................................
12. REGULATORY APPROVAL ................................................................................................................ 31 FCC NOTICE .......................................................................................................................................... 31 FCC Part 15.19 Warning Statement .............................................................................................. 31 FCC Part 15.21 Warning Statement .......................................................
1. WELCOME Today’s smartphones provide more options for staying in touch with friends and family than ever before. Unfortunately, they are dependent on the cellular network. Now you can take your smart phone beyond cellular with the world’s most reliable satellite hotspot.
2. HARDWARE INSTALLATION & SETUP GSP-1700 Hardware Installation/Connection Perform the following to connect your Globalstar 9600 system: Step 1 Connect the supplied GDK-1700 Data Cable to the Globalstar GSP1700 to the Globalstar 9600 USB port using the supplied GDK-1700 Data Cable. Step 2 Connect the GDK-1700 Data Cable to the Globalstar 9600 USB port.
Globalstar 9600 LED Indicators The LED on the top of the Globalstar 9600 provides a visual indicator of the Globalstar 9600 status: Booting o Flashing Green LED o Solid Blue LED o Solid Green LED o Solid Blue LED ON Transmitting o Charging o Solid Red LED o Solid Blue LED Low Battery o Quick Flashing Blue LED – Wi-Fi Flashing Blue LED Firmware Update o Flashing Green LED o Solid Blue LED OFF o No LED Globalstar 9600 User Guide for iOS Page 3
Charging the Globalstar 9600 The Globalstar 9600 has an internal rechargeable battery with the following characteristics: 4- hours use 36-hours standby Use the supplied AC Power Adapter to charge the Globalstar 9600. Additional Features Reset To reset the Globalstar 9600 to factory default perform the following: Step 1 With the Globalstar 9600 powered on, use a pin to press and hold the Reset button (about 8 seconds) unitl the LEDs turn off.
3. DOWNLOADING & INSTALLING THE SAT-FI APP You will be able to send and receive email and data via the Sat-Fi App. The Sat-Fi App can be found on iTunes or via the Apple Store App. The process to download and install the app is described below: Step 1 On your iPhone, open the Apple store and search for Sat-Fi. Step 2 Select and install the following app: Sat-Fi Step 3 The Sat-Fi app will now be installed on your iPhone.
4. ACTIVATING THE SAT-FI APP Sat-Fi Data Access Vouchers You must have a Sat-Fi Data Access Voucher Number to send/receive email & data via the Sat-Fi App. Your Sat-Fi Data Access Voucher Number is located on your Globalstar 9600 Quick Start Guide. Activating the App Perform the following to activate the Sat-Fi App: Step 1 On your iPhone, iPad or computer connected to the Internet, proceed to the Sat-Fi Product Registration Page: http://gstarreg.gmn-usa.
Step 2 A Sat-Fi Product Registration Status Page will appear, displaying the following: Your email address (example: jsmith@globalstarmail.com) Your username (example: jsmith) Your password (example: Gl0bal*) Additionally, you will receive an email (delivered to your contact email address) with this product registration information. Note: It may take up to 20 minutes to activate in the system.
5. CONNECTING TO THE GLOBALSTAR 9600 HOTSPOT Your iPhone or other wireless device must be registered and connected to the Globalstar 9600 hotspot to send/receive email & data. Perform the following to connect your iPhone to the Globalstar 9600 hotspot: Step 1 Turn on the Globalstar 9600 unit. Step 2 On your iPhone, open the iPhone Settings screen. Step 3 Tap on Wi-Fi. Step 4 The Wi-Fi screen will be displayed. Tap on wXai ( is a unique identifier for that specific Globalstar 9600).
Note: The next step is optional; only perform if you wish to browse the web. Step 7 The wXa screen will be displayed. Scroll to the bottom until you see HTTP Proxy and click on Manual and perform the following: In the Server field, enter: 199.48.130.178 In Port field, enter: 3119 Note: This information is needed to enable data compression. Step 8 Tap on
6. CONFIGURING THE SAT-FI APP The Sat-Fi Apps need to be configured before you can send/receive email & data using the Globalstar 9600. Perform the following to configure the Sat-Fi App for use: Step 1 On your iPhone, open the Sat-Fi App. Step 2 The first screen you will see is the Registration screen.
7. CHANGING CONNECTION SETTINGS The Sat-Fi App defaults to a Sat-Fi connection, you will need to change your Connection Settings to the Globalstar 9600 that corresponds to your satellite phone. You can access your Sat-Fi email either through a Globalstar 9600 connection or through a regular Internet connection from your home or office. Perform the following to change your Sat-Fi App connection settings: Step 1 On your iPhone, open the Sat-Fi App.
8. COMPOSING & SENDING EMAIL To maximize the benefits of Globalstar 9600, you will create email and read email offline. You can create and send one email at a time or create multiple emails and send them all at once. Your Sat-Fi App must be registered and activated to send/receive email. Perform the following steps to compose and send email: Step 1 On your iPhone, turn on your Wi-Fi connection and connect to the Globalstar 9600 Wi-Fi network.
Step 7 The Mail screen will be displayed. Select to connect to the Sat-Fi mail server. Step 8 The Send/Receive Mail button will be displayed. Select Send/Receive Mail. Step 9 A Connection Log screen will be displayed. The satellite phone should connect and log into the mail server and successfully send your email. Step 10 Select Done.
9. RECEIVING EMAIL Perform the following steps to connect to the Sat-Fi mail server and receive email: Step 1 On your iPhone, turn on your Wi-Fi connection and connect to the Globalstar 9600 network. Step 2 On your iPhone, open the Sat-Fi App and the Sat-Fi Main Screen will be displayed. Step 3 Select Mail. Step 4 The Mail screen will be displayed. Select to connect to the Sat-Fi mail server. Step 5 The Send/Receive Mail button will be displayed. Select Send/Receive Mail.
Step 6 A Connection Log screen will be displayed. The satellite phone should connect and log into the mail server and successfully send your email. Step 7 Select Done.
10.INCREASING EMAIL LIMIT SIZE The default inbound and outbound email message size is 50kb. With the default settings, incoming email equal to or less than 50kb will be downloaded to your Inbox whenever you receive email. Any incoming email greater than 50kb will be held on the server and reported to you in the Big Mail folder. Any outgoing email greater than 50kb will trigger a warning message that will require action to either send or skip during the current connection.
Step 3 A selection screen will be displayed. Select the inbound message size limit you wish to receive. Step 4 To increase the size limit for an outbound message before a warning message will be displayed, click on the Warn on outbound message drop-down arrow and select the size limit you wish to increase. Step 5 When finished changing the Inbound and Outbound message sizes, click on Done.
Large Outbound Email Warning Message Any outbound email larger than the selected/configured size will generate a trigger message requiring action to send or skip the email. Perform the following to send messages that exceed the size limit: Step 1 After composing a message and selecting Send/Receive Email, if the message exceeded the size limit, the following screen will be displayed. If you wish to send the large email press Send.
11.SOCIAL MEDIA Facebook The Sat-Fi App allows you to post pictures and captions to Facebook. A Facebook Post-By Email Address is required to send Facebook post through the Sat-Fi App. If you already have a Facebook account that includes a Post-By-Email Address, proceed to Configuring the Sat-Fi App for Facebook.
Step 3 The General Accounts Settings screen will be displayed. Click on Mobile. bdevillers@acme.com Step 4 The Mobile Settings screen will be displayed. Click on + Add a Phone.
Step 5 A Please Re-enter Your Password screen will be displayed. In the Password field enter your Facebook password and then click on Submit. Step 6 The Activate Facebook Texts (Step 1 of 2) screen will be displayed. Select your Country/Region and your Mobile Carrier, then click Next.
Step 7 The Activate Facebook Texts (Step 2 of 2) screen will be displayed. On your iPhone (not connected to Sat-Fi) text F to the following number 32665. Step 8 Within a few minutes you should receive a text from Facebook with a confirmation code. Enter that confirmation code in the Confirmation Code field and click Next. Step 9 The Mobile Settings screen will appear displaying your Post-By-Email Address.
Configuring the Sat-Fi App for Facebook Perform the following to configure the Sat-Fi App for Facebook posting: Step 1 On your iPhone, turn on your Wi-Fi connection and connect to the Globalstar 9600 network. Step 2 On your iPhone, open the Sat-Fi App and the Sat-Fi Main Screen will be displayed. Step 3 Select Settings. Step 4 The Settings screen will be displayed. Select Social Media. Step 5 The Social Media Settings screen will be displayed.
Sending a Facebook Post Perform the following to post your pictures and captions on Facebook through the Sat-Fi App: Step 1 On your iPhone, turn on your Wi-Fi connection and connect to the Globalstar 9600 network. Step 2 On your iPhone, open the Sat-Fi App and the Sat-Fi Main Screen will be displayed. Step 3 Select Social Media. Step 4 The Social Media screen will be displayed. Select Facebook. Step 5 The Facebook screen will be displayed.
Step 6 The Sat-Fi Main screen will be displayed. Select Mail. Step 7 The Mail screen will be displayed. Select to send your Facebook post. Step 8 The Send/Receive Mail button will be displayed. Select Send/Receive Mail. Step 9 Within a few seconds your Facebook post will be sent and any email waiting to be received will be delivered.
Twitter Configuring the Sat-Fi App for Twitter Perform the following to configure the Sat-Fi App for Twitter: Step 1 On your iPhone, turn on your Wi-Fi connection and connect to the Globalstar 9600 network. Step 2 On your iPhone, open the Sat-Fi App and the Sat-Fi Main Screen will be displayed. Step 3 Select Settings. Step 4 The Settings screen will be displayed. Select Social Media. Step 5 The Social Media Settings screen will be displayed. Turn on Twitter.
Step 6 The Twitter Sign In screen will be displayed. Click on Get a PIN from Twitter. Step 7 An Authorization screen will be displayed. Perform the following to receive a PIN from Twitter: In the Username or email field, enter your Twitter username In the Password field, enter your Twitter password When finished, click the Authorize App button. Step 8 A PIN screen will appear displaying your Twitter PIN. Write this number down and click on
Step 9 The Sign-In screen will be displayed. In the Type the PIN below field, enter the Twitter PIN. Step 10 Click on the Sign-In button. Sending a Tweet Perform the following to send a Tweet through the Sat-Fi App: Step 1 Go back to the Main screen and select Social Media. Step 2 The Social Media screen will be displayed. Select Twitter.
Step 3 The Twitter screen will be displayed. In the Tweet field, enter your Tweet. Step 4 When finished, click on OK. Step 5 Go back to the Sat-Fi Main screen and select Mail. Step 6 The Mail screen will be displayed. Select to send your Tweet.
Step 7 The Send/Receive Mail button will be displayed. Select Send/Receive Mail. Step 8 Within a few seconds your Tweet will be sent and any email waiting to be received will be delivered.
12.REGULATORY APPROVAL FCC Notice Contains FCC ID: 2ABXOWXA-131 FCC Part 15.19 Warning Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) the device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Part 15.
FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations.
13.GENERAL WARNINGS Warning - Antenna Separation: The Wi-Fi and Globalstar GSP-1700 antennas are to be separated from each other by at least 3 ft to prevent interference and to protect the user. Warning - Installation and Service: Allow only authorized personnel to install or service the Globalstar 9600. Faulty installation or service can be dangerous and can invalidate the warranty.
