Owner's Manual

Page 14
Troubleshooting
ISSUE CAUSE SOLUTION
Fryer pot - compound oil not heating Fryer temperature is too low Adjust the fryer temperature
Main gas line is closed Open valve
Pilot light is not lit Ignite pilot light
Cause unknown Call for service
Flame is to high or to low Adjustment knob is turned up or
down
Adjust ame with control knob
Pilot light not staying lit Flame is too low Adjust pilot light ame height
Pilot tube clogged Replace pilot tube. Call for service
Strong smell of gas in cooking area Main gas line leak Turn off main gas valve.
DO NOT LIGHT FLAME, ignite
anything, or turn/switch on anything
electrical
Call re department.
Call for service
Cooking compound/oil is heating up
slowly
Carbon build up Clean unit
Fryer temperature is too low Turn up the fryer temperature
Cause unknown Call for service
Frying compound/oil will not hold
heat
Fryer overloaded Reduce product
Fryer temperature is set too low Adjust the fryer temperature
High moisture content in product Check product for over moisture
saturation. Replace product if
necessary
Excessive smoke and or darkening
of frying compound
Fryer temperature is too high Adjust the fryer temperature
Fryer compound/oil is old and full of
food particles
Strain or skim compound/oil
Change compound oil completely
Use a quality oil
Improper preparation on food
Product under lled
Product over-lled
Check to see if food is breaking
down. Replace food product if
needed
Fill basket to proper level
Reduce the lled basket for proper
frying conditions
Gas type of unit needs to be
converted
Unit ships from the factory Natural
gas OR Natural Gas. Conversion of
this unit is not applicable.
Contact Globe. Do not attempt
conversion.
If problem persists and the above solutions do not correct the issue, please call Globe’s Service Department at:
866-260-0522.
THERMOSTAT CALIBRATION
The fryer control is factory calibrated. If cooking results indicate unit is not maintaining correct temperatures, consult
an authorized service representative.