1800W Countertop Induction Range Owner's Manual

Page 11
Troubleshooting
ISSUE CAUSE SOLUTION
Induction range not working Power supply Check power source
Power button has not been turned
‘ON’
Check that the unit is correctly
plugged in and turned ON
Suitable cookware is not being used Check cookware compatibility. (Refer
to page, 6 of this manual)
No cookware placed on unit Place suitable cookware on unit.
Range will not activate normally until
contact with the proper cookware is
made.
If enough time passes with no
cookware placed on the unit, the
induction range will power down
completely.
Plug/cord damaged Call for service
Cooking surface is heating up slowly Temperature set to low Change temperature of range
HEAT set to low Adjust the Heat/Wattage going to the
range.
Faulty elements Call for service
Range is beeping continuously Pot/pan has been removed from
cooktop
Place pot/pan back to the cooktop.
Error Code Lockout Error Code Lockout Unplug the unit, wait ve minutes,
and plug the unit back in. Use
normally.
If error lockout continues, call for
service.
ERROR CODE CAUSE & SOLUTION
E1 The range has become too hot, most likely due to
blocked ventilation slots.
Clear vents, unplug, let range cool down before
restarting. If error message continues, contact an
authorized servicer.
E2 Overheat-protection was activated and the range
has switched off.
Remove cookware from the cooktop and let the
range cool down before restarting.
Additionally, check to see if the pan in use is
suitable for induction cooking.
E3 Temporary voltage overload. Let the range cool down before restarting.
If problems persist and the assigned solution does not remedy the issue, please call Globe’s Service Department at:
866-260-0522