Owner's manual

15
Frequently Asked Questions (continued)
Q: Do I need RAID software?
RAID software is not needed because the RAID intelligence is built into PortaGig 62 hardware. To congure the drive mode, use
the Glyph Manager software to switch drive modes, and format the drive. Instructions for re-initializing your drive are included in
this manual.
Q: I’m using Windows 2000 and/or XP 32-bit and my volume is bigger that 2TB. Why does my GT 062E not show up correctly?
Older versions of Windows, such as 2000 and XP 32-bit, use Master Boot Record which doesn’t support volumes larger than 2TB. If
you want to use Windows 2000 and/or XP 32-bit, you’ll need to use RAID 1 which will present a volume that is less than 2TB.
Q: I’m still running Mac OS 9 or Win/ME. Can I still use the PortaGig 62?
Yes. You can connect the USB port on the drive to your OS 9 or Win/ME machine. You cannot run Glyph Manager to change con-
guration or monitor drive status, however the PortaGig 62 will run in the last drive mode that it was set to.
Q: What are the dierences between FireWire 800 and FireWire 400?
Speed and Protocol. FireWire 800 has a max transfer rate of 800 Mb/sec (about 100 MB/sec peak). FireWire 400 has a max transfer
rate of 400 Mb/sec (about 50 MB/sec peak). The higher bus speed helps with things like large le copies and RAID, where FireWire
400 bus speed can be a limiting factor. FireWire 800 uses IEEE-1394b “Beta” protocol; FireWire 400 uses IEEE-1394a “DS” protocol.
For more information, be sure to check out the Glyph website at www.glyphtech.com. There is information posted there concern-
ing FireWire 800/1394B, as well as information about the rest of Glyph’s product line.
Q: How can I make my drive work across Windows and Mac platforms?
The only le system that works well between Mac OS and Windows is FAT 32, otherwise known as MS-DOS le system. This is a
native Windows le system, but Mac OS 9 and X will mount FAT 32 volumes. Mac OS 9 and 10.1.x would only work with FAT 32
partitions less than 32GB. While Mac OS 10.2.x increased that limitation to 128GB, it wasn’t until Mac OS 10.3.x that you could use
FAT 32 partitions of any size. Mac OS 10.3.x can additionally read NTFS volumes but cannot write to them. See next question for
information specic to Pro Tools software.
Q: How can I use my drive with Windows and Mac Pro Tools systems?
If you are trying to use a hard drive between Windows and Mac Pro Tools systems, FAT 32 will not work for you because a Mac run-
ning Pro Tools can only work with HFS formatted volumes. Your best option is to install MacDrive (www.mediafour.com) on your
Windows machine to mount your Mac formatted volumes.