Owner’s Manual

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The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar button to
attempt to contact an advisor. If the connection is made,
the advisor will assist you with steps to take to make
sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Safety and Security Services
Automatic Notification of Air Bag Deployment: If an
air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will locate
your vehicle’s position, try to contact you and assist you
in the situation. If the center is unable to contact you, an
emergency service provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report your
vehicle stolen. The system can then locate and track
your vehicle and the advisor will be able to notify the
proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar button. An advisor will
contact the appropriate help.
Remote Diagnostics: If an instrument panel light comes
on, the center can perform a check of the engine
on
-board computer. An advisor can then recommend
what action needs to be taken.
OnStar MED
-NET: Med-Net can store your personal
medical history and provide it to emergency personnel if
necessary. (Requires activation and additional fee.)
Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide your
security information. An advisor will send a command
to your vehicle to unlock itself. The advisor can delay
unlocking your vehicle. Remote Door Unlock is
disabled 48 hours after the vehicle is parked to maintain
the battery charge.
Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide your
security information. An advisor will send a command
to your vehicle to sound the horn and/or flash the lamps.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.