Owner’s Manual
Table Of Contents
- 2004 GMC Yukon Denali/Yukon XL Denali Book TOC
- Seats and Restraint Systems
- Front Seats
- Rear Seats
- Safety Belts
- Safety Belts: They Are for Everyone
- Questions and Answers About Safety Belts
- How to Wear Safety Belts Properly
- Driver Position
- Safety Belt Use During Pregnancy
- Right Front Passenger Position
- Center Passenger Position
- Rear Seat Passengers
- Rear Safety Belt Comfort Guides for Children and Small Adults
- Safety Belt Extender
- Child Restraints
- Older Children
- Infants and Young Children
- Child Restraint Systems
- Where to Put the Restraint
- Top Strap
- Top Strap Anchor Location
- Lower Anchorages and Top Tethers for Children (LATCH System)
- Securing a Child Restraint Designed for the LATCH System (Rear)
- Securing a Child Restraint in a Rear Outside Seat Position
- Securing a Child Restraint in a Center Rear Seat Position
- Securing a Child Restraint in the Right Front Seat Position
- Air Bag Systems
- Restraint System Check
- Features and Controls
- Keys
- Doors and Locks
- Windows
- Theft-Deterrent Systems
- Starting and Operating Your Vehicle
- New Vehicle Break-In
- Ignition Positions
- Starting Your Engine
- Adjustable Throttle and Brake Pedal
- Engine Coolant Heater
- Automatic Transmission Operation
- All-Wheel Drive
- Parking Brake
- Shifting Into Park (P)
- Shifting Out of Park (P)
- Parking Over Things That Burn
- Engine Exhaust
- Running Your Engine While You Are Parked
- Mirrors
- OnStar® System
- HomeLink® Transmitter
- Storage Areas
- Sunroof
- Vehicle Personalization
- Instrument Panel
- Instrument Panel Overview
- Climate Controls
- Warning Lights, Gages and Indicators
- Warning Lights, Gages, and Indicators
- Instrument Panel Cluster
- Speedometer and Odometer
- Tachometer
- Safety Belt Reminder Light
- Air Bag Readiness Light
- Passenger Air Bag Status Indicator
- Charging System Light
- Voltmeter Gage
- Brake System Warning Light
- Anti-Lock Brake System Warning Light
- Traction Off Light
- Engine Coolant Temperature Gage
- Transmission Temperature Gage
- Tire Pressure Light
- Malfunction Indicator Lamp
- Oil Pressure Gage
- Security Light
- Cruise Control Light
- Tow/Haul Mode Light
- Fuel Gage
- Low Fuel Warning Light
- Driver Information Center (DIC)
- Audio System(s)
- Setting the Time
- Radio with Cassette and CD
- Navigation/Radio System
- Rear Seat Entertainment System
- Rear Seat Audio (RSA)
- CD Changer
- Theft-Deterrent Feature
- Audio Steering Wheel Controls
- DVD Distortion
- Radio Reception
- Care of Your Cassette Tape Player
- Care of Your CDs and DVDs
- Care of Your CD Changer
- Care of Your CD and DVD Player
- Cleaning the Video Screen
- Fixed Mast Antenna
- XM™ Satellite Radio Antenna System (48 Contiguous US States)
- Chime Level Adjustment
- Driving Your Vehicle
- Your Driving, the Road, and Your Vehicle
- Defensive Driving
- Drunken Driving
- Control of a Vehicle
- Braking
- Stabilitrak® System
- Steering
- Off-Road Recovery
- Passing
- Loss of Control
- Operating Your All-Wheel-Drive Vehicle Off Paved Roads
- Driving at Night
- Driving in Rain and on Wet Roads
- City Driving
- Freeway Driving
- Before Leaving on a Long Trip
- Highway Hypnosis
- Hill and Mountain Roads
- Winter Driving
- If You Are Stuck: In Sand, Mud, Ice or Snow
- Towing
- Your Driving, the Road, and Your Vehicle
- Service and Appearance Care
- Maintenance Schedule
- Maintenance Schedule
- Introduction
- Maintenance Requirements
- Your Vehicle and the Environment
- Using Your Maintenance Schedule
- Scheduled Maintenance
- Additional Required Services
- Maintenance Footnotes
- Owner Checks and Services
- At Each Fuel Fill
- At Least Once a Month
- At Least Once a Year
- Recommended Fluids and Lubricants
- Normal Maintenance Replacement Parts
- Maintenance Record
- Maintenance Schedule
- Customer Assistance and Information
- Index
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to GMC. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GMC Consumer Relations Manager by calling
1-800-GMC-8782 (1-800-462-8782, Customer
Assistance prompt). In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
• Vehicle Identification Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
• Dealership name and location
• Vehicle delivery date and present mileage
When contacting GMC, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE: Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
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