User's Guide

Regulatory information
Warranties and repairs
The manufacturer provides a warrantyon hearing aids in the event of defects in workmanship or
materials, as described in applicable warranty documentation. In its service policy, the
manufacturer pledges to secure functionality at least equivalent to the original hearing aid. As a
signatory to the United Nations Global Compact initiative, the manufacturer is committed to doing
this in line with environment-friendly best practices. Hearing aids therefore, at the manufacturer’s
discretion, may be replaced by new products or products manufactured from new or serviceable
used parts, or repaired using new or refurbished replacement parts. The warranty period of
hearing aids is designated on your warranty card, which is provided by your hearing care
professional.
For hearing aids that require service, please contact your hearing care professional for assistance.
Hearing aids that malfunction must be repaired by a qualified technician. Do not attempt to open
the case of hearing aids, as this will invalidate the warranty.
Temperature test, transport and storage information
Our hearing aids are subjected to various tests in temperature and damp heating cycling between -
25°C (-13°F) and +70°C (+158°F) according to internal and industry standards.
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