User's Manual

40
Troubleshooting Guide
SYMPTOM CAUSE
POSSIBLE REMEDY
No sound
Not turned on
Turn on by closing the battery door
Dead battery
Replace battery
Battery door will not close
Insert battery properly
Blocked wax filter
Replace wax filter or consult your hearing care professional
Not loud enough
Incorrect earmould placement
Reinsert hearing instrument carefully
Blocked sound outlet filter
Change filter or consult your hearing care professional
Change in hearing sensitivity
Consult your hearing care professional
Excessive ear wax
Consult your physician
Volume set too low
Increase the volume control if available or consult your hearing care professional
400332000-GB-14.10-Rev.A.indd 40 19-11-2014 12:48:34