User's Manual

45
Warranty and repairs
ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials,
as described in applicable warranty documentation. In its service policy, ReSound pledges to secure func-
tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global
Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Hearing instruments therefore, at ReSound’s discretion, may be replaced by new products or products
manufactured from new or serviceable used parts, or repaired using new or refurbished replacement
parts. The warranty period of hearing instruments is designated on your warranty card, which is provided
by your hearing care professional.
For hearing instruments that require service, please contact your hearing care professional for assistance.
ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do not attempt
to open the case of hearing instruments, as this will invalidate the warranty
Temperature test, transport and storage information
GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling
between -25 C and +70C according to internal and industry standards. During transport or storage, the
temperature should not exceed the limit values of -20C to 60C and relative humidity of 90% RH, non con-
densing (for limited time). The air pressure between 500 and 1100 hPa is appropriate.
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