User Manual

Frequently Asked Questions
Why can’t I hear a dial tone?
• Check that all cords are connected correctly.
• Be sure the AC power adapter is plugged in and power
is turned on.
• Be sure the headset/handset selector is in headset
position and the headset mode indicators are
illuminated.
• Be sure the battery is fully charged.
• Be sure the serial numbers on the base station and
headset match. The numbers must match for operation.
• Adjust the telephone compatibility setting.
Why doesn’t the other person hear me?
• Be sure the mute function is off.
• Re-adjust the microphone volume.
• Check the position of the microphone making sure
that it is placed at the corner of your mouth.
• You may be out of range. Move closer to the
base station.
Why do I hear a beep in my headset?
• A beep every 20 seconds means the battery is getting
low and needs to be charged. For proper charge, be
sure the battery charging indicator is illuminated when
the headset is placed in the base station. The battery
may need up to three charge and discharge cycles to
reach full capacity.
• A beep every 10 seconds means that you are out
of range. Move closer to the base station.
• A beep every 3 seconds means that the mute
function is on. Turn the mute function off.
Beep Frequency Reason
20 Seconds Low Battery
10 Seconds Out of Range
3 Seconds Mute On
Why do I hear a buzz or humming noise in my
headset?
• The base station may be too close to your telephone.
Move the base station further away.