Warranty

Go Power! Standard Warranty

Disclaimer of Liability and Warranty

The Go Power! warranty is valid against defects in materials and workmanship for the

specific product warranty period. It is not valid against defects resulting from, but not limited

to:

 Misuse and/or abuse, neglect or accident

 Exceeding the unit’s design limits

 Improper installation, including, but not limited to, improper environmental protection and

improper hook-up

 Acts of God, including lightning, floods, earthquakes, fire, and high winds

 Damage in handling, including damage encountered during shipment

A warranty shall be considered void if the warranted product is in any way opened or altered.

The warranty will be void if any eyelet, rivets, or other fasteners used to seal the unit are

removed or altered, or if the unit’s serial number is in any way removed, altered, replaced,

defaced, or rendered illegible.

Warranty Return Procedure

Before contacting Go Power!’s customer service department, please read the “frequently asked

questions” section of our website to troubleshoot the problem. If trouble persists:

1. Call your Go Power!™ Technical Support team (1-866-247-6527)

2. Return defective product to place of purchase

Unless approved by Go Power! management, all product shipped collect to Go Power! will be

refused. Test items or items that are not under warranty, or units that are not defective, will be

charged a minimum bench charge of ($50.00 US) plus taxes and shipping. A 15% restocking

charge will be applied on goods returned and accepted as “new” stock.

Out of Warranty

Go Power! electronic products are non-repairable, Go Power! does not perform repairs on its

products nor does it contract out those repairs to a third party. Go Power! does not supply

schematics or replacement parts for any of its electronic products.

1. Carmanah cannot guarantee compatibility of its products with other components used in

conjunction with Carmanah products, including, but not limited to, solar modules, batteries, and

system interconnects, and such loads as inverters, transmitters, and other loads which produce

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Go Power! Standard Warranty Disclaimer of Liability and Warranty The Go Power! warranty is valid against defects in materials and workmanship for the specific product warranty period.
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. 3. 4. 5. 6. “noise” or electromagnetic interference, in excess of the levels to which Carmanah products are compatible. Warranty repair and/or evaluation will be provided only at the Victoria, British Columbia facility of Carmanah. Units for such repair and/or evaluation must be returned freight prepaid to Carmanah with a written description of any apparent defects.