User manual

Navigator 16105
© 2016 ... Directions Ltd
19 Solving Problems
1. Problem starting Navigator
Solution
: In most cases the problem is caused by corrupt configuration files. Go to the folder where
Navigator is installed and tap the file
ResetToDefaults
. This will initialise Navigator with factory
defaults. Existing data files will be moved to the ConfigBackup folder. Help us to analyse the problem
by emailing your old config files to [e-mail]
2. On application startup Navigator reports an error
"Cannot initialise routing! Not enough memory(?)
Exit?(recommended)"
Solution
: Exit the application and uninstall maps of countries/regions that you do not need.
Alternatively, free more program memory on your device.
3. Route calculation takes too long (10 minutes)
Solution
: Go to
Settings / Select Regions
and close regions which you do not need. Free up as much
program memory as possible.
Sending an error report
If your problem persists then please send an error log to technical support [e-mail]
along with a brief description of your problem.
This file can be located in
C:\Documents and Settings\[user name]\Application data\Navigator\12.0\
You can also send this file automatically by running START / Programs / Navigator / LogSender