User Guide

PD300Z-2 Troubleshooting Guide
Problem
Solution
Device will not pair with my hub
Device may already be part of a Z-Wave Network or may have failed on current network. Put
your Z-Wave Hub into remove or un-pair mode and double tap inclusion button.
Device may be out of range of the Z-Wave hub. Move hub closer to the lamp module or add a
Z-Wave repeater.
Device works inconsistanly
Device may be on the edge of the range of the Z-Wave hub. Move hub closer to the dimmer
switch or add a Z-Wave repeater.
Device is paired with my hub but will
not turn on or off using the Z-Wave hub
application
Device may have been partially included in the mesh network. Follow your Z-Wave hub
instructions to un-pair the device. Then re-pair the device into the network.
Although very unlikely, your Z-Wave hub may not support required command classes. Ensure
that your hub supports at least the following command classes: Switch All, Switch Multilevel
My LED / CFL light flicker, stay on or
don't dim
Make sure the LED / CFL lights are dimmable. The PD300Z-2 only supports dimmable lights.
LEDs are designed to turn on at a certain wattage and this varies from bulb to bulb. When the
dimmer is providing a very small amont of power, some LEDs will flicker until that power level
is established.
I needed a 3 prong controled outlet
The PD300Z-2 is designed for dimmable lighting or variable power controlled devices that use
a 2-prong plug. Allowing for a 3-prong plug would potentially allow a device designed not to
utilize variable power to be plugged in. Providing insufficient power to such a device may
cause damage to the device as well as the PD300Z-2.
The PS15Z-2, Z-Wave on/off switch is desigend for 3-prong installations.