User’s Manual DuraLabel 4000 Rev. A, 03.
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Safety Instructions Please read the following instructions seriously. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Disconnect the equipment from the voltage of the power source to prevent possible transient over voltage damage. 4. Don’t pour any liquid to the equipment to avoid electrical shock. 5. ONLY qualified service personnel for safety reason should open equipment. 6.
1. BARCODE PRINTER ................................................................... 4 1-1. Printer Accessories ......................................................................................................... 4 1-2. General Specifications .................................................................................................... 4 1-3. Communication Interface ................................................................................................ 6 1-4. Printer Parts ............
1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the accessories that come with the package, and store appropriately. Barcode printer Power cord Switching Power USB Cable Empty Ribbon Roll Label Roll Core Label Stop Plate Quick Start Guide CD (includes Windows Driver and Manuals) 1-2.
Code Pages Graphics Interfaces Control Panel Power Environment Humidity Agency Approvals CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737 WINDOWS 1250, 1251, 1252, 1253, 1254, 1255 Unicode (UTF8, UTF16) Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software USB port One Tri-color LED: Power (Green, Orange and Red) Control key: FEED Auto Switching 100-240VAC, 50-60Hz Operation temperature: 41°F to 104°F (5°C to 40°C) Storage temper
1-3. Communication Interface USB Interface Connector Type : Type B PIN NO.
1-4. Printer Parts 1 3 2 4 1. 2. 3. 4. FEED Key and LED Light Cover Open Button Manual Cutter Module Manual Cutting Button 1 4 2 5 3 1. 2. 3. 4. 5. 6.
1 3 4 2 1. 2. 3. 4. LED Light Locking Tenon (left/right) Ribbon Observing Window Print Head Pressure Adjustment Screw (left/right) 1 4 5 2 6 3 1. 2. 3. 4. 5. 6.
1 3 4 2 1. 2. 3. 4.
2. Media Installation DuraLabel 4000 has capability to print in both Thermal Transfer mode and Direct Thermal mode. It also supports RFID tag reading function that can detect the type of label used for printing. To ensure the best quality of printout, please use the designated label for printing. 【Note】The printer will stop the printing procedure when a non-designated label has been detected to be used for printing.
4. Feed the label through the Manual Cutter Module. 5. Align the Label Guides to the edge of label. 【Note】 When adjusting the Label Guides, please move both Label Guides together at the same time. 6. Close the Printing Mechanism and the top cover to complete the label installation. 2 1 7. Pressing the Manual Cutting Button to cut the label in anytime when you need.
2-2. Ribbon Installation 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Install the rewind ribbon roll from the right side of printer and then fix it on left side. 3. Press the locking tenons and then lift up the Printing Mechanism. 4. Place a new ribbon roll from the right side of printer and then fix it on left side. 【Note】 Please align the Ribbon Supply Wheel with the fillister of ribbon roll core when installing the ribbon roll.
5. Feed the ribbon from the Ribbon Supply Shaft. 6. Wrap the ribbon around the Printing Mechanism and stick the ribbon onto the rewind ribbon roll. 7. Rotate the Ribbon Rewind Wheel to make the ribbon tight and smooth. 8. Close the Printing Mechanism and the top cover to complete the installation.
2-3. Switch the Label Roll Core (A) 1” roll core installation (B) 1.
2-4. PC Connection 1. 2. 3. 4. Please make sure the printer is powered off. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's power socket. Connect the cable to the USB port on the printer and on the PC. Turn on the PC and the printer, and then the printer’s LED light will shine. 【Note】 Please make sure the power switch is off before plugging the power cable into the printer.
2-5. Driver Installation 1. Insert the product CD to your computer’s CD Drive and find the "Windows Drives" folder. 2. Select the icon of driver file and click it to start the installation. 3. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically. 4. Select "Install printer drivers". 5. Select printer model. 6. Select connection port.
7. Enter the printer name and set printer sharing option. 8. A description page of printer settings will be displayed after all settings are completed. 9. Check if all printer settings are correct and then press Finish to start copying driver files. 10. Wait for file copying finished and complete the installation. 11. After the driver installation is complete, there should be a new printer model on Windows "Printer and Faxes" setting.
3. Printer Setting 3-1. FEED Key After pressing the FEED key, printer will feed the media (according to media type) to the specified stop position. When printing with continuous media, pressing the FEED key will feed the media out to a certain length. When printing with labels, the printer will feed one label each time the FEED key is pressed. If the label is not sent out in a correct position, please proceed with the Auto Sensing (see next section). 3-2.
3-4. Self-Test page The Self-Test page helps user to figure out whether the printer is operating normally. Below are some general descriptions about the content of Self-Test page: Model & Version Serial port setup USB port setting DuraLabel 4000 : VX.
3-5. Error Messages When an error happened during printing process, different LED light messages will be displayed. Users can diagnose the error situation according to the LED light. Frequency Color Quickly blinking Slowly blinking Red light Orange light LED Light Description Steady Solution Unable to detect the media. Please perform the Auto Sensing again. Replace with new label roll or ribbon roll.
4. Electronic Guillotine Cutter Installation Electronic Guillotine Cutter Module Module Screw (TAP 3*8) x 2 2pcs 【Note1】 Please power off the printer before installing the cutter module. 1 1 2 【Note2】 The label / paper that used for cutting is suggested to be at least 30mm in height. 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Loosen and then lift the printing mechanism up by pressing the Locking Tenons. 3. Unscrews the screws of Manual Cutter Module. 4.
5. Flip the Electronic Guillotine Cutter Module downward. 6. Plug the connector of Cutter Connection Wire into the socket on the printer. 【Note】 Before plugging the connector into socket, please check the pin first. 7. Place the cutter module into the printer from left side of the module first, and then fit it to the right side. 8. Tighten the Module Screws and then flip the cutter module upward. 9. Close the Printing Mechanism and the top cover to complete the installation.
5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be caused by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life. Print head cleaning instructions are as follows: 1. 2. 3. 4. 5. Power-off the printer. Open the top cover. Take out the ribbon.
5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. 1. 2. A When turning print head adjusting gear counter-clockwise (as arrow 1 shows), print line would move in the direction where arrow A shows. 1 B When turning print head adjusting gear clockwise (as arrow 2 shows), print line would move in the direction where arrow B shows. 5-4. Clean the Manual Cutter Module 1.
4. Remove the cover by the direction shown in figure. 5. Use the cotton swab and alcohol to wipe both upper and lower blades. 6. After cleaning the back sides of blades, press down and hold the cutter as shown in figure. 7. Turn the cutter and clean the blade with cotton swab and alcohol from other side. 8. Reassemble the cutter module after cleaning is completed.
5-5. Clean the Electronic Guillotine Cutter 1. Unscrew the screws on both sides of the cutter module. 【Note】 Please power off the printer before cleaning the cutter module. 2. Unplug the Connector of Cutter Connection Wire. 3. Unscrew the cover screws on both sides of module. 4. Remove the front cover as shown in figure. 5. Before doing the cleaning, you can use screw driver to adjust the blades upward or downward if needed.
6. Turn the screw driver clockwise, the blade will move downward; turn the screw driver counter-clockwise, the blade will move upward. 7. Clean the blade with cotton swab and alcohol. 8. Reassemble the cutter module after cleaning is completed.
5-6.
