User’s Manual EZPi-1000 Series P/N. 920-013011-01 Rev. A, 08.
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Safety Instructions Bitte die Sicherheitshinweise sorgfältig lesen und für später aufheben. 1. Die Geräte nicht der Feuchtigkeit aussetzen. 2. Bevor Sie die Geräte ans Stromnetz anschließen, vergewissern Sie Sich, dass die Spannung des Geräts mit der Netzspannung übereinstimmt. 3. Nehmen Sie das Gerät bei Überspannungen (Gewitter) vom Netz. Das Gerät könnte sonst Schaden nehmen. 4. Sollte versehentlich Flüssigkeit in das Gerät gelangen, so ziehen sofort den Netzstecker.
Safety Instructions Please read the following instructions seriously. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Disconnect the equipment from the voltage of the power source to prevent possible transient over voltage damage. 4. Don’t pour any liquid to the equipment to avoid electrical shock. 5. ONLY qualified service personnel for safety reason should open equipment. 6.
1. BARCODE PRINTER................................................................... 5 1-1. Printer Accessories ......................................................................................................... 5 1-2. General Specifications .................................................................................................... 5 1-3. Communication Interface ................................................................................................ 7 1-4. Printer Parts .............
1. Barcode Printer 1-1. Printer Accessories After unpacking, please check the accessories that come with the package, and store appropriately. Barcode printer Power cord Switching Power USB Cable Label Ribbon Empty Ribbon Roll Label Roll Core Label Stop Plate Quick Start Guide CD (includes label editing software QLabel / Manual) 1-2.
CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737 Code Pages WINDOWS 1250, 1251, 1252, 1253, 1254, 1255 Unicode (UTF8, UTF16) Resident graphic file types are BMP and PCX, other graphic formats are Graphics downloadable from the software Serial port: RS-232 (DB-9) USB port (default on) Parallel port: Centronics 36-pin Interfaces PS2 port CF Card socket Ethernet 10/100Mbps print server (default off; disables USB when in use) Backlit graphics LCD display: 128 x 64 dots or 4 lines x
1-3. Communication Interface Parallel Interface Handshake Interface cable Pin out PIN NO.
Internal Interface UART1 wafer N.C TXD RXD CTS GND RTS E_MD RTS E_RST +5V GND +5V UART2 wafer +5V CTS TXD RTS RXD GND 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5 6 EZPi-1000 User’s Manual 1 2 3 4 5 6 7 8 9 10 11 12 Ethernet module N.
1-4. Printer Parts 1. 2. 3. 4. 5. 6. 7. Cover Open Button Top Cover Label Roll Core Ribbon Rewind Wheel LCD Module Case Printing Mechanism Front Cover Piece 1. 2. 3. 4.
1. 2. 3. 4. 5. Ribbon Supply Shaft Label Guide Platen Roller Print Line Adjustment Gear Label Sensor 1. LCD Control Panel 2. Fan-Fold Label Insert 3. Connection Port for PS2 / Wireless LAN Antenna (Optional) 4. Power Switch 5. Ethernet Port 6. USB Port 7. Parallel Port 8. Serial Port (RS-232) 9. Power Socket * The communication ports may vary depending on product types.
2. Printer Installation This printer model has the following print modes: Thermal Transfer (TT) When printing, ribbon must be installed to transfer the print contents onto the media. Direct Thermal (DT) When printing, no ribbon is necessary; it only requires direct thermal media. Please check which print mode you will use and then go into the Setting Mode to change the print mode setting if necessary. 2-1. Ribbon Installation 1.
4. Feed the ribbon from the Ribbon Supply Shaft under the Print Head. 5. Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core. 6. Firmly close the upper print mechanism.
2-2. Label Installation 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Insert the Label Roll Core into the label roll. 3. Assemble the Label Stop Plates on both sides of label roll. 4. Place the label roll into the printer. 5. Loosen and lift the upper print mechanism by pressing the locking tenons. 6. Feed the label through the two Label Guides to the Tear-off Bar. 7. Align the label guides to the edge of label. 8.
2-3. Label Roll Core Installation Instruction (A) 1” roll core installation (B) 1.
2-4. Card / Hang tags Installation When installing cord tags, the tag hole must align with the sensor arrow (as indicated in figure), then use the Label Guide to secure the tags. Sensor Detection Position Sensor 2-5. PC Connection 1. 2. 3. 4. Please make sure the printer is powered off. Take the power cable, plug the cable switch to the power socket, and then connect the other end of the cable to the printer power socket. Connect the cable to the USB/parallel port on the printer and on the PC.
2-6. Driver Installation 1. Insert product CD to your computer’s CD Drive and find the "Windows Drives" folder. 2. Select the icon of driver file and click it to start the installation. 3. Follow the instruction on screen to keep the installation going. Then the Driver Wizard utility should run automatically. 4. Select "Install printer drivers". 5. Select printer model.
6. Select connection port. 7. Enter the printer name and set printer sharing option. 8. A description page of printer settings will be displayed after all settings are completed. 9. Check if all printer settings are correct and then press Finish to start copying driver files. 10. Wait for file copying finished and complete the installation. 11. After the driver installation is complete, there should be a new printer model on Windows "Printer and Faxes" setting.
3. Control Panel 3-1. Control Panel Introduction Control keys FEED PAUSE CANCEL LED indicators Power (Ready) The Power (Ready) light is to indicate the power on status and the printer is ready to print. Ribbon Ribbon status indication Media Media status indication 3-2. Control Keys Introduction FEED Key After pressing the FEED key, printer will send the media (according to media type) to the specified stop position.
With different combinations of FEED PAUSE and CANCEL keys, the printer can perform various functions as follows: Item Key Self test Beep LCD Message + Power 3 beeps + Power 3 beeps Æ 1 beep Now in Dump Mode 3 beeps Auto sensing Mode 2 beeps twice Go to default Self test on Dump mode on Auto sensing on Go to default + Power on Download mode + Power + + Power on Setting mode EZPi-1000 User’s Manual 1 beep DL MODE Vx.
3-3. Setting mode In the Setting Mode, changes can be made according to requirement on the printing mode, options, media type, and parallel interface (printer can only go into setting when connected to PC by parallel cable, USB cable, or serial cable). 1. 2. 3. Power on the printer and make sure it is on “Ready to print” status. Press and hold Pause key about 3 to 4 seconds until the buzzer beep 3 times, and then the LCD will display “Setting Mode”.
Below are general descriptions of setting items. Default: 15 Set the darkness of printing result. The setting value is from 0 Darkness to 19 and the default value is 15. Set the speed of printing. Speed Default: 0 Adjust Stop Position Set the stop position of printing. The setting value is from 0 to 10. Default: 0 Printhead Position Set the position of print head when printing. The setting value is from -100 to 100.
Default: Code Page 850 Code Page850 Code Page852 Code Page437 Code Page860 Code Page863 Code Page865 Code Page857 Code Page861 Code Page862 Code Page855 Code Page Code Page866 Code Page737 Code Page851 Code Page869 Windows 1252 Windows 1250 Windows 1251 Windows 1253 Windows 1254 Windows 1255 Default: US US UK French German Keyboard Setup Spanish Italian Finnish Dutch Belgian Default: Recall Label Recall Label：Recall label from memory card. Keyboard Setup：Setting the keyboard.
The diagram of Setting Mode To enter the Setting mode, please press and hold the Pause key about 3 to 4 seconds until the buzzer beeps 3 times and LCD shows "Setting mode". Item with the ”＊" sign is default setting.
3-4. Self-Test The Self-Test function will help user to check whether the printer is operating normally. The printer will go back to standby mode after printing a Self-Test page. Below are the Self-Test procedures: 1. 2. 3. Power off the printer, press and hold the FEED key. Power on the printer while still holding the FEED key until the printer beeps 3 times and the LCD Display would show “Self Test”, and then release the FEED key.
3-5. Dump Mode When the print result doesn’t match the label setting, it’s recommended to go into the Dump Mode to check whether there is a mistake in data transmission between the printer and the PC. For example, when printer receives 8 commands, yet without processing these commands, only printed out the contents of the commands, this will confirm whether the commands were received correctly. Test procedures to enter the Dump Mode are as follows: 1. 2. 3. 4.
3-7. Keyboard Mode EZPi-1000 series printer can support keyboard with PS2 interface. To connect the PS2 keyboard, please do as follows: 1. 2. 3. Please be sure the printer power is on and is showing no error message. Power off the printer and then plug the PS2 keyboard connector into the socket in the back of printer. Power on the printer, the message “Enter keyboard Mode [y/n]” will be displayed on the LCD. Press FEED key on LCD control panel or press “Y” on PS2 keyboard to enter the Keyboard Mode.
6. LCD will show the Serial Number Prompt. 7. Key in the start value. (Example:00001) 8. LCD will show the first Variable Prompt. 9. Key in the variable data. (Example: Apple) 10. LCD will show the second Variable Prompt. 11. Key in the variable data. (Example: 199) 12. LCD shows the Print quantity. 13. Key in the print quantity.
14. The printer will print out 3 labels that include user-defined variables and serial number.
3-8. Error Messages If problems occur that prevent the printer printing normally, the printer will beep as warning, and error messages will be displayed. Quickly blinking LCD Message Display Slowly blinking LED Message Light Ribbon Beep Light is on Description Solution Thermal Print Head is not firmly closed. Thermal Print Head temperatur e high. Ribbon not installed, and printer shows error message. Ribbons used up or ribbon supply shaft not moving.
Memory Full 2 beeps twice Memory is full Filename can not be found 2 beeps twice Can’t find the file Filename repeated 2 beeps twice File name is repeated EZPi-1000 User’s Manual 30 Delete unnecessary data in the memory or use CF Card. Use “~X4” command to print out all the files, then check whether the file exist and the names are correct. Change the file name and download again.
4. Accessory 4-1. Stripper Installation 1 Stripper Module 2 Screw (TAP 3*8) x 2pcs 【Note1】 Please power off the printer before installing the stripper module. 【Note2】 Label liner thickness is recommended to be 0.06mm ± 10% with basic weight 65g/㎡ ± 6%. 【Note3】The max width for stripper is 110mm 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Loosen and then lift the upper print mechanism by pressing the locking tenons. 3. Unlock the front cover piece by pushing locks inward.
5. Plug in the stripper connector onto the switchboard socket. (refer to right figure) 【Note】 There are 2 sockets on the converting boards (one is for stripper installation, and another one is for cutter), before plug the connector into socket, please check the pin first. 6. Place the left side of the stripper first, and then fit the right side. 7. Hold the stripper module and tighten the screws. 8. Feed the label through the Label Guides.
10. Follow the direction as shown in figure to feed the liner across the stripper. 11. Close the upper print mechanism and the stripper. 12. Press the FEED key to adjust the position of label and complete the installation.
4-2. Cutter Installation 1 Cutter Module 2 Screw (TAP 3*8) x 2pcs 【Note1】 Please power off the printer before installing the cutter module. 【Note2】 Do not cut self-adhesive labels! The traces of adhesive will pollute the rotary knife and impair safe operation! The service life of the cutter is 500,000 cuts with 160g/㎡ paper weight and 250,000 cuts with 200g/㎡ paper weight. 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2.
6. Place the left side of the stripper first, and then fit the right side. 7. Flip the cutter module downward to open the cutter. 8. Hold the cutter module and lock it with screws 9. After the screws are locked, flip to close the cutter module. 10. Feed the label through the Label Guides. 11. Close the mechanism to complete the cutter module installation. 【Note】 It is not suggested to use label-inside paper when printing with cutter module. 12.
4-3. WLAN Module Installation 1 Ethernet Cable 1.8M 2 Secure Screw*1 3 Bracket Screw*2 4 Module Bracket 5 WLAN module 6 Module Connection Wire 7 WLAN Antenna 8 Nut (for Antenna) 9 Washer (for Antenna) 10 Fixture Plate 11 Antenna Bracket 1. Make sure the power is off and the power cable is unplugged. Place the printer onto a smooth surface and flip the whole printer unit upside down. 2. Unscrew the screws as indicated in figure. 3. Press the Cover Open Button and open the top cover. 4.
6. Unscrew the Ethernet Module Secure Screw. 7. Remove the Ethernet Module and its connection wire. 8. Unscrew the screw of PS2 Port with long-nose pliers 9. Unscrew the Ground Wire Screw and unplug the connection wire of PS2 Port to remove the PS2 Port. 10. Tighten the Ground Wire Screw. 11. Secure the WLAN module onto the bracket. 12. Cut the cable tie on the Module Connection Wire. Then Plug the connector into the socket on WLAN module. 【Note】 Please cut the cable tie carefully.
13. Align the WLAN module to the Ethernet port and plug into it. 14. Secure the module onto the back plate. 15. Thread the Module Connection Wire through the other connection wires on the mainboard as the direction showed in figure. Then arrange the Antenna Connection Wire as the arrow showed. 【Note】 Please organize all cables and wires well before putting middle compartment and top cover back to ensure that the printer can be assembled correctly. 16.
17. Put the Fixture Plate first then the Washer and tighten the Nut to mount Antenna Connection Wire on the printer. 【Note】 It is suggested to tighten the Nut with long-nose pliers when mounting the Antenna Connection Wire. 18. Turn the Antenna according to the direction as arrow showed to mount it on the Antenna Connection Wire. The angle of Antenna can be adjusted if needed. 19.
4-4. CF Card Adapter Installation 1 2 CF Card Adapter (Front) CF Card Adapter (Back) 2 1 【Note】 Please power off the printer before installing the CF Card Adapter. 1. Open the top cover by pressing the Cover Open Buttons on both sides. 2. Take off the label roll core. 3. Open and remove the plastic cover from the inner base. 4. Check the correspondent pins and sockets to plug the adapter card onto the main board.
4-5. CF Card Instruction EZPi-1000 series printers can read the CF Card after installed the CF Card Adapter. If the built-in memory is insufficient for storing label formats, graphics or fonts, users can use CF Card as external memory to provide more memory space. When using the CF card, please follow the instruction as below: 1. 2. 3. 4. 5. 6. Please power off the printer before installing or removing CF Card from the card slot.
5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts may be caused by dusty print head, ribbon stain or label liner glue. Therefore when printing, it’s necessary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life. Print head cleaning instructions are as follows: 1. 2. 3. 4. 5. Power-off the printer. Open the top cover. Take out the ribbon.
5-3. Print Line Adjustment To get better printing balance and quality, use print head adjusting gear to adjust the contacting surface between print head and label. 1. 2. A When turning print head adjusting gear counter-clockwise (as arrow 1 shows), print head would move in the direction where arrow A shows. 1 B When turning print head adjusting gear clockwise (as arrow 2 shows), print head would move in the direction where arrow B shows. 5-4. Adjust the cutter 1.
5-5.
