RT700x/RT730x BARCODE PRINTER USER MANUAL User Manual : RT700x series Version : Rev. 1.3 Issue Date : 2013.10.
RT700x/RT730x USER MANUAL CONTENTS 1 Barcode Printer 001 1.1 Box Content 001 1.2 Getting to Know Your Printer 002 2 Printer Setup 006 2.1 Open the Printer 006 2.2 Loading the Ribbon 007 2.3 Loading the Label Roll Module 012 2.4 Connecting the Printer to the Host Computer 014 2.5 Installing Printer Driver and QLabel with Super 016 Wizard CD 3 Printer Setting and Control 021 3.1 Operation Panel 021 3.2 Label Calibration and Self Test 022 3.3 Error Alerts 024 3.
RT700x/RT730x USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
RT700x/RT730x USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully. 1. Keep the equipment away from humidity. 2. Before you connect the equipment to the power outlet, please check the voltage of the power source. 3. Make sure the printer is off before plugging the power connector into the power jack. 4. It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage. 5.
1 Barcode Printer 1.1 Box Content Please check that all of the following items are included with your printer. RT700x/RT730x Barcode Printer Label Stock USB Cable RT700x Series Quick Guide Ribbon Module Empty Ribbon Core Ribbon s x Serie /RT700 RT700i RT700/ Power Adapter Power Cord AC Adapter CD Including GoLabel software and RT700x/RT730x user manual. Ribbon Hubs Set of 2.
1 Barcode Printer 1.
1 Barcode Printer Bottom View COVER OF THE MODULE CONNECTION JACKS **** Cut-outs are not intended for wall-mount use.
1 Barcode Printer The Internal View of Printer LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening RELEASE CATCH Release catch for closing the printer cover LABEL SENSOR MODULE LABEL SENSOR GUIDE TRACK PLATEN MODULE PLATEN PLATEN LOCKERS 4 the label supply hub
1 Barcode Printer The Printing Mechanism RIBBON REWIND MECHANISM COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL PRINT HEAD RIBBON SUPPLY MECHANISM PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 5
2 Printer Setup 2.1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface. Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover.
2 Printer Setup 2.2 Loading the Ribbon A New Ribbon Module Installation A NEW RIBBON 1. EMPTY RIBBON CORE RIBBON HUB Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon. Stick on empty ribbon core 2. Insert the ribbon hub into empty ribbon core and new ribbon. Wind the ribbon around the empty ribbon core for 2 to 3 circles. Insert the ribbon hub Wind the ribbon around the core 3. A ribbon module is assembled as below.
2 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 1. Place the ribbon supply module into the printing mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub.
2 2. Printer Setup Unlock the release catch to close the printer cover. Push the release catch forward to unlock it. The ribbon supply module loading is completed.
2 1. Printer Setup Open the cover of ribbon rewind mechanism. Open the cover 2. Place the ribbon rewind module into the ribbon rewind mechanism. Please the left-hand side of ribbon hub first. Make sure the holder of ribbon hub is inserted into the notch. Then place the right-hand side of ribbon hub.
2 3. Printer Setup Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles. Rotate backward RIBBON REWIND WHEEL 4. Close the cover of ribbon rewind mechanism. The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly.
2 Printer Setup 2.3 Loading the Label Roll Module Loading the Label Stock on the Printer LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL STOCK LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening 1. Unlock the ribbon catch and pull to open the label guide plate. Pull to open 2 the label supply hub 2 LABEL GUIDE PLATE Set of 2 RELEASE CATCH Release catch for opening the label supply hub 1 2. Place the label stock on label supply hubs.
2 3. Printer Setup Feed the Label through the label guides. The label guides will help to prevent the label swaying. Through the label guides LABEL GUIDE Set of 2 4. Unlock the release catch to close the printer cover. 2 Close the printer cover 1 RELEASE CATCH Release catch for closing the printer cover 5. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now. RT700 x **** Please keeps the rack gear clean to ensure the smoothness of label holder.
2 Printer Setup 2.4 Connecting the Printer to the Host Computer 1. Please make sure that the printer is switched off. 2. Connect the power cord to the AC adapter. POWER CORD AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.
2 3. Printer Setup Connect the USB/serial cable to the printer and host computer. RT700x/RT730x BARCODE PRINTER 0x RT70 USB PORT USB CABLE PLUG PLUG PC SOCKET 4. Pressing the power button. The power LED indicator should now lights up.
2 Printer Setup 2.5 Installing Printer Driver and GoLabel with Super Wizard CD 1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”. 2. The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on. Make sure that is done and then click “Next”. 3.
2 Printer Setup 4. As the printer driver and GoLabel are installing, a screen will display a progress bar. 5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the printer driver. 6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation” procedure. ****If you need more resources, tools or reference documents, you can also find them on Super Wizard CD.
2 Printer Setup Installing Printer Driver Directly from CD Folder 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD. Select the icon for the driver file and click it to start the installation. 2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure. Select "Install printer drivers". 3. Specify your printer model.
2 Printer Setup 4. Specify the port used to connect the printer to the host computer. 5. Enter a printer name and assign the appropriate rights. Godex RT700x Godex RT700x 6. Once the installation is complete, a summary of the printer settings is displayed. Check whether the printer settings are correct and click "Finish" to start copying the driver files. Wait until copying is complete, then finish the installation.
2 7. Printer Setup Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.
3 Printer Setting and Control 3.1 Operation Panel Operation Panel Introduction POWER LED STATUS LED OPERATION PANEL RT700x FEED BUTTON POWER BUTTON POWER Button Press the POWER button and the LED indicator lights up green. The printer is on “ Ready to print “ status now. When printer is turned on, keep pressing the POWER button until the LED indicator lights off will turn the printer off. FEED Button When you press the FEED button, the printer moves the label to the defined stop position.
3 Printer Setting and Control 3.2 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. Self Test Self-test function lets you check whether the printer is functioning normally. Here is how you run the label size calibration and self test. 1. Check that the label stock is loaded correctly. 2. Turn off the printer. 3.
3 Printer Setting and Control Label Calibration Button A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels. RT7 00x CALIBRATION BUTTON Press Press C-button for 2 seconds, it will make an auto-sensing to calibrate the label and ribbon’s parameters.
3 Printer Setting and Control 3.3 Error Alerts In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED indicators and hear some beep signals. Please refer to below table for the error alerts.
3 Printer Setting and Control 3.4 USB Host Definition : USB Host port only supports USB memory stick. Purpose USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command files downloading. The printer’s Firmware also can be updating if copy new version of Firmware into USB memory stick.
3 Printer Setting and Control Usage of Firmware Update Remove USB memory stick from printer and plug-in it to a PC’s USB port; delete Firmware ‘’*.bin’’ file from ‘’\LABELDIR\FW’’ of USB memory stick if it existing; or create a Folder ‘’\LABELDIR\FW’’ to USB memory stick if it doesn’t existing. Copy a new version of Firmware ‘’xxxx.bin’’ to the Folder ‘’\LABELDIR\FW’’; and then remove USB and plug-in back to the printer that going to update Firmware.
4 NetSetting for Ethernet 4.1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps. 1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD. 2.
4 NetSetting for Ethernet 4.2 The Interface of NetSetting Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC. ZX1200 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.
4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values. **** To fully benefit from the NetSetting software, you should be familiar with basic networking principles.
4 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
4 NetSetting for Ethernet Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
4 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. RT700x You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.
4 NetSetting for Ethernet User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message" window. You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely.
4 NetSetting for Ethernet Firmware Download On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button. The printer firmware then can be updated remotely. BOOT : 1.000a1 F/W : RT700x 1.
5 Accessories 5.1 Preparation Steps Before installing the optional modules, please make some preparations as follows. 1. Turn off the printer : Remember to switch off the printer before installing any module. 2. Open the printer cover and the printing mechanism : Open the printer cover by pulling the release catches on both sides of the printer and lift the cover. Please see the Section 2.1 for further information about Open the Printer. The printing mechanism is lifted up with the printer cover 3.
5 4. Accessories Remove the platen : Lift up the release clips on both sides of the platen to release and pull upward the platen. Release the clip CLIP PLATEN MODULE Pull up the platen module 5. Ribbon loading : 6. Label loading Please see the Section 2.2 for further information about Loading the Ribbon. Please see the Section 2.3 for further information about Loading the Label Roll Module.
5 Accessories 5.2 Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER CONNECTION CABLE OF LABEL DISPENSER COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser. Installing the Label Dispenser 1. Pass the connection cable through the slot of the printer. SLOT **** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m2 ± 6% are recommended.
5 2. Accessories Place label dispenser to align both holes of screw and then tighten the screws. 2 Tighten the screw 2 1 Open the cover 3. Place the platen back to the printer and lock the clips. Lock the clip CLIP 4. Close the printer cover and printing mechanism. Then to turn the printer upside down.
5 5. Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover 6. Plug the connector fo the label dispenser to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE 7. Close the cover of the module connection jacks.
5 Accessories Loading Label Roll with the Label Dispenser Module 1. Remove the first label from the label stock. LABEL STOCK LABEL LINER Tear a label THE FIRST LABEL 2. Feed the Label stock through the label guides. And pull the label liner through the platen and the steel of the label dispenser. Through the label guides Through the platen and the steel STEEL PLATEN ****Labels should be at least 25 mm high.
5 3. Accessories The feeding path of label and liner should be as shown in below graphic. LABEL LABEL LINER PLATEN LABEL STOCK ROLLER 4. Close the label dispenser and printer cover. The installation is completed now.
5 5. Accessories Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label dispenser. Press the feed key RT70 0x LABEL LABEL LINER **** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove the last printed label and the printer will then continue to print next label.
5 Accessories 5.3 Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER FEED-OUT SLOT COVER Preparation Steps Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter. Installing the Cutter 1. Pass the connection cable through the slot of the printer. SLOT ****Remember to switch off the printer before installing the cutter.
5 2. Accessories Place the cutter to align both holes of screw and then tighten the screws. Tighten the screw 3. Place the platen back to the printer and lock the clips. Lock the clip CLIP 4. Close the printer cover and printing mechanism. Then to turn the printer upside down.
5 5. Accessories Open the cover on the bottom of printer. COVER OF THE MODULE CONNECTION JACKS Open the cover 6. Plug the connector for the cutter to the jack. Plug JACK CONNECTOR OF THE CONNECTION CABLE 7. Close the cover of the module connection jacks. COVER OF THE MODULE CONNECTION JACKS Close the cover ****The printer must be switched off, or the motherboard may be destroyed! ****There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.
5 Accessories Installing the Label Roll Module on the Printer 1. Pass the labels through the guides and the cutter. Through the label guides Through the cutter 2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position. 2 Close the top cover 1 Push Press the feed key RT70 0x RELEASE CATCH Release catch for closing the printer cover ****We advise against using inside wound label stock. ****Labels should be at least 30 mm high.
6 Maintenance and Adjustment 6.1 Cleaning the Print Head Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head. Cleaning Steps Here is how you clean the print head. 1. Turn off the printer. 2. Open the printer cover. 3. Remove the ribbon. 4.
6 Maintenance and Adjustment 6.2 Troubleshooting Problem The printer is switched on but the LED does not light up. The LED lights up red and printing is interrupted. Solution ♦ Check the power supply. Please see the Section 2.4 ♦ Check the software settings (driver settings) or command codes. ♦ Look for the error alert in the table in Section 3.3. Error Alerts. ♦ Check whether the print mechanism is closed correctly. Please see the Section 3.
RT700x/RT730x USER MANUAL APPENDIX PRODUCT SPECIFICATIONS RT700x Model Print Method RT730x Thermal Transfer / Direct Thermal Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) Print Speed Up to 7 IPS (177 mm/s) 5 IPS (127 mm/s) Print Width 4.25” (108 mm) 4.16” (105.7 mm) Print Length Min. 0.16” (4 mm)** ; Max. 68” (1727 mm) Min. 0.16” (4 mm)** ; Max. 30” (762 mm) Processor 32 Bit RISC CPU Flash Memory SDRAM 16MB SDRAM Adjustable reflective sensor (full range).
RT700x/RT730x USER MANUAL APPENDIX PRODUCT SPECIFICATIONS RT700x Model USB Device (B-Type) Serial port: RS-232 (DB-9) USB Host (A-Type) IEEE 802.
RT700x/RT730x USER MANUAL APPENDIX INTERFACE Pinout Description USB Connector Type : Pin NO. Function 1 VBUS Type B 2 D- 3 D+ 4 GND Serial Port Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS RS232 Housing(9-pin to 9-pin) DB9 Socket 1 RXD 2 TXD 3 DTR 4 GND 5 DSR 6 RTS 7 CTS 8 RI 9 Computer 1 2 3 4 5 6 7 8 9 DB9 Plug +5V, max 500mA TXD RXD N/C GND RTS CTS RTS N/C Printer ****The total current to the serial port may not exceed 500mA.
RT700x/RT730x USER MANUAL APPENDIX FILE MANIPULATION WHEN USING USB STICK File Manipulation The files in both devices (USB memory stick and printer internal Flash memory) are able to copy and move by the commands ‘’~MCPY’’ and ‘’MMOV’’ that sends from GoLabel on a PC via either connection - USB or Ethernet ports. Copy Syntax ~MCPY,s:o.x,d:o.
