Instruction Manual

The guarantee and service offered by this document are not applicable in the following
cases: ①. The product or accessory has expired its warranty period; ②. Breakage
or damage caused by inappropriate usage, maintenance or preservation, such as
improper packing, improper usage, improper plugging in/out external equipment,
falling off or squeezing by external force, contacting or exposing to the improper
temperature, solvent, acid, base, flooding and damp environments, etc; ③. Break-
age or damage caused by non-authorized institution or staff in the process of
installation, maintenance, alternation, addition and detachment; ④. The original
identifying information of product or accessory is modified, alternated, or
removed; ⑤. No valid warranty card; ⑥. Breakage or damage caused by using
illegally authorized, nonstandard or non-public released software; ⑦. Breakage or
damage caused by force majeure or accident; ⑧. Breakage or damage that could
not be attributed to the product itself. Once met these situations above, you should
seek solutions from the related responsible parties and Godox assumes no responsibility.
The damage caused by parts, accessories and software that beyond the warranty period
or scope is not included in our maintenance scope. The normal discoloration, abrasion
and consumption are not the breakage within the maintenance scope.
Inapplicable Cases
The warranty period and service types of products are implemented according to the
following Product Maintenance Information:
Maintenance and Service Support Information
Godox After-sale Service Call 0755-29609320-8062
Circuit Board Customer sends the product
to designated site
Customer sends the product
to designated site
Customer sends the product
to designated site
Battery
Electrical parts e.g.battery
charger, power cord, sync
cable, etc.
Without warranty
12
12
No
3
Parts
Other
Items
Flash tube, modeling lamp, lamp
body, lamp cover, lockingdevice,
package, etc.
Product
Type
Name Maintenance
Period(month)
Warranty Service Type