User Guide

12
FAQ & Troubleshooting
Q: Poor video quality or no video signal on display:
A1: Check whether the HDMI cables are connected
properly and are in good working condition.
A2: Make sure the resolution of the display is compatible
with the splitter's resolution
Q: No HDMI signal output from the CAT6/7
connectors while the local HDMI out port is working
normally:
A1: Check whether the HDMI cables are connected
properly and are in good working condition.
A2: Press the reset button on both TX and RX and
reconnect.
Q: Snowy or fuzzy screen on the displays:
A1: Cause by damaged or low quality HDMI cables.
Change to a higher quality HDMI cable. Make sure
the cable length is less than or equal to 5 meters.
A2: Try another CAT cable and make sure the cable
length is within the specified range.