User's Manual

Walgreens Installation Guide
G-1-2002-2B
Walgreens Installation Guide 2B.doc
Use or disclosure of this document is covered under the Non-Disclosure Agreement executed between the reader and Goliath Solutions,
LLC. This document and the information contained herein are privileged and should only be viewed by expressly authorized parties.
5/27/2008 Page: 1-1
Chapter 1 - INTRODUCTION:
The Walgreens Installation Guide (G-1-2002) defines the standard installation processes
and requirements for the installation of the Goliath Solutions System in the Walgreens
environment. Walgreens stores will be installed by a contracted Cable Installation Team
(CIT). The target audience for this manual is the CIT and the Goliath Solutions Help Desk
(Help Desk).
This document will provide a best practices guide for the installation, suggested workflows
and the minimum acceptable standards for the installation.
Two other guides are referenced in this document. These guides along with this guide
comprise the Walgreens Installation Manual (G-1-1000). The Walgreens Installation
Manual documents the complete installation processes and standards for installation of
the GOLIATH System at Walgreens. The other guides are:
 Introduction to Store Installation Processes Guide (G-1-2001)
 Walgreens Store Floor Plan Reference Guide (G-1-2003)
Reminder:
Throughout the installation you will be working in areas of the store that customers and the
employees need to access. Always be aware of the space you occupy, and limit the need
for tools and material to be in the aisles where customers are shopping and employees
are working. Be especially careful as any cables that are strewn about the aisles are a
hazard to customers, employees and the CIT.
Please be polite and helpful to the Retailer’s employees and customers when you
are at the store. If asked for assistance by a customer, please kindly refer them to
store personnel or find store personnel to help customer.
Prior to Installation:
GOLIATH will ship the Installation Kit to the store. The hardware will be at the store one
day prior to the planned installation date.
The CIT will contact the Store Manager or the
Executive Assistant Manager approximately seventy-two hours prior to any planned
installation activity
and make every effort to accommodate the store’s expectations
regarding the installation, which may include swapping with nearby stores to
accommodate shipments and inventory counts. It is also recommended that the CIT Lead
Tech call the store twenty-four hours prior to the installation to accommodate any last-
minute circumstances. Any changes to the schedule must by approved by the Help Desk.