User's Manual

Walgreens Installation Guide
G-1-2002-2B
Walgreens Installation Guide 2B.doc
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5/27/2008 Page: 1-2
Ceiling Tiles:
During the survey and installation you will be handling ceiling tiles in your work area. Be
careful when removing and replacing the ceiling tiles so you do not damage or mark the
ceiling tiles
. Make sure your hands are clean and free of debris when handling
ceiling tiles.
Always remove the ceiling tile when you are standing on a ladder, never use
a pole to remove a ceiling tile.
If a ceiling tile is damaged or broken during the installation process, notify the Store
Management. Many times the store will have extra ceiling tiles and you can simply
replace the damaged tile with a new tile. If the store does not have any extra ceiling tiles,
the CIT will replace the tile during a revisit before the end of the week.
If a damaged
ceiling tile could be a potential hazard to anyone on the floor do not reinstall it!
If you damage any ceiling tiles during the installation process update the Help Desk during
your store check-out call. The Help Desk will need to know the following information:
 The location of the damaged ceiling tile.
 If the damaged tile was replaced during the installation.
 Is the ceiling is open because the damaged tile was not replaced during the install.
 Will the ceiling tile need to be replaced by the CIT during a revisit.
 If a revisit is required, the scheduled revisit date. (The revisit should occur before
the end of the current work week)
Work Orders:
The Cable Installation Vendor (CIV) will provide the CIT with a work order and a floor plan
of the store for the installation. The floor plan will show the designated locations for the
Goliath equipment. The work order should include but is not limited to the following
information:
 Store number
 Store address
 Store contact information
 Scheduled Installation date
 Store floor plan
 Warehouse delivery days
The Help Desk may provide additional information needed for the installation when you
check-in with them.