User's Manual

Walgreens Installation Guide
G-1-2002-2B
Walgreens Installation Guide 2B.doc
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5/27/2008 Page: 3-3
If there is an unsuccessful system test:
1) Troubleshooting instruction will be provided by the Help Desk as necessary.
 According to the agreement between GOLIATH and the CIV, the Crew will be
expected to remain on-site to trouble shoot any identified issues for no more than
one hour, beginning at the time of the Help Desk callback.
 If any identified issue cannot be resolved within one hour, GOLIATH personnel will
be dispatched for further trouble shooting.
2) At the completion of Trouble Shooting procedures follow the Check-out Procedures in
the Successful System Test section.