User Manual Part 1

Introduction to Store Install Processes Guide
G-1-2001-2
Introduction to Store Install Process Guide-2.doc
Use or disclosure of this document is covered under the Non-Disclosure Agreement executed between the reader and Goliath Solutions,
LLC. This document and the information contained herein are privileged and should only be viewed by expressly authorized parties.
5/27/2008 Page 2-2
 Installation of the GOLIATH equipment according to the standards specified in this
manual while following Best Cabling Practices as specified by the Cable
Installation Industry.
 Installation of the GOLIATH Test Tags (4).
 Testing of the equipment with the Help Desk.
 Notifying the Help Desk immediately of any problems on-site during the installation
process.
 Replacement of any Out of Box Failure (OBF) equipment with parts from Hot
Spare Kit during the installation process.
 Notifying the Help Desk of any OBF equipment.
 Packaging any OBF equipment and leaving it with Store Management.
 Site clean-up.
 Check-out at the completion of the installation with the Store Management and the
Help Desk.
Store Management:
Any communication with Store Management should always be done at highest available
level.
Goliath Field Services Personnel:
GOLIATH Field Services personnel are responsible for conducting the pre-installation
surveys for exception sites, QA site surveys and QA revisits. The QA revisits are
conducted to ensure that quality issues from the installation have been corrected.
Help Desk Contact Information:
Direct number: 207-591-1583