User Manual Part 1

Introduction to Store Install Processes Guide
G-1-2001-2
Introduction to Store Install Process Guide-2.doc
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5/27/2008 Page 1-1
Chapter 1 - Introduction:
This guide establishes Goliath Solutions Standard Operations Procedures (SOP) for the
installation of new sites using the GOLIATH System. The sites will be installed by a
contracted Cable Installation Vendor (CIV). The target audience for this manual is the CIV
and the Goliath Solutions Help Desk (Help Desk).
The GOLIATH System provides Retailers and Consumer Product Goods Companies
empirical data on the effectiveness of merchandising displays used in a retail environment.
The GOLIATH System uses Radio-frequency Identification (RFID) technology to track the
merchandising displays. The CIV will install in the Retailers’ ceiling the GOLIATH
hardware that is used to track the displays.
This document and the installation support documents referenced by this document will
provide a best practices guide for the installation, suggested workflows and the minimum
acceptable standards for the installation. This manual sets the guidelines, and outlines
the Best Practices, by which the installations will be performed.
GOLIATH will conduct a Quality Assurance (QA) survey after the completion of the
installation to verify the standards have been met. If the minimum standards documented
in this manual are not met by the installer, the CIV’s may be responsible for correcting any
problems, without any further charge to GOLIATH, as per the guidelines set forth in this
document.
Reminder:
Throughout the installation you will be working in areas of the store that customers and the
retailer’s employees need to access. Always be aware of the space you occupy and limit
the need for tools and material to be in the aisles where customers are shopping and
employees are working. Be especially careful as any cables that are strewn about the
aisles are a hazard to customers and employees.