User's Manual

7. Troubleshooting

Problem or Symptom Possible Solution

I cannot connect to a paired

device that is listed in Entire

Bluetooth Neighborhood.

• Check to see if the device is turned on, in range,

and in Discoverable mode (refer to the manual

that came with the device for instructions for

making the device discoverable). Devices that you

have paired with are listed in Entire Bluetooth

Neighborhood regardless of whether they are

turned on, in range, or in Discoverable mode.

• Check to see if the device Bluetooth radio is

turned on (refer to the manual that came with the

device for instructions). If the other device is a

Bluetooth computer, check the appearance of the

Bluetooth icon in the notification area.

• If you have connected a Bluetooth device with

another Bluetooth device besides this computer

(for example, connecting a headset with a cellular

phone), you must delete the existing connection to

this computer, and then re-create the connection.

The device I want to connect

to is not listed in Entire

Bluetooth Neighborhood.

• Check to see if the device is turned on, in range,

and in Discoverable mode.

I cannot print to the

Bluetooth printer from this

computer.

• If you have printed to the printer before, verify that

the printer is in range, is turned on, is not

malfunctioning, and is still paired with this

computer.

• If you have not printed to the printer before, did

you install the printer? If not, install the printer

according to the instructions provided in this

manual. If you did install the printer, verify that the

procedure you followed matches the instructions.

I cannot print Print from

another Bluetooth computer

• If you have printed to the printer before, verify that

you are in range of and paired with this computer,

that both the

rinter and this com

uter are