User's Manual

Wireless USB Phone User’s Manual
8. Troubleshooting
Q1. When I try to operate the wireless phone, the LCD keeps showing “Linking”.
A1. If the RF indicator disappears from the screen in working mode, it means the
wireless connection cannot be made. Move your wireless phone closer to the
dongle to see if the problem is solved.
If the RF indicator remains absent, verify if any of the following situations
occurs:
• The dongle has been un-plugged or not properly plugged.
• Your computer enters standby or hybernation mode.
Q2. I’ve got noise and hiss on my phone conversion.
A2. There are a couple of reasons that might degrade the sound quality, such as
distance, obstacle and network traffic. You may try to improve the sound quality
by first moving closer to your host computer.
Also, a partition wall or window in your home or office may be obstacle to the
RF signal. Keep away from possibel obstacle and try move closer to the
dongle.
If you intend to use more than one pair of wireless phone and transceiver
dongle within a wireless radio range, try to increase the distance between the
dongles.
Q3. The phone doesn’t work at all.
A3. Check these items first:
• Make sure the battery is not running off.
• Make sure the dongle, SkyWin and Skype communicate well on the host
computer.
• If the problem persists, reset the phone by inserting a paperclip into the
Reset hole. Press lightly and then release to power off the phone. Then
re-power on the phone by long-pressing the Power key.
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