AVPTC Service Manual

SERVICING
40
ComfortNet ™
Thermostat Only
Symptoms of Abnormal Operation
(Communicating & Non-communicating
Thermostat)
Diagnostic/Status
LED Codes
Fault Description
Message Code
Possible Causes
Corrective Actions
Notes & Cautions
x Air handler fails to operate.
x Integrated control module LED display
provides indicated error code.
x ComfortNet thermostat “Call for Service”
icon illuminated.
x ComfortNet thermostat scrolls “Check Air
Handler” message.
6 Flashes
x Circulator blower motor
is not running when it
should be running.
MOTOR
NOT RUN
b0
x Loose wiring connection at
circulator motor power leads or
circulator motor power leads
disconnected.
x Failed circulator blower motor.
x Tighten or correct wiring
connection.
x Check circulator blower motor.
Replace if necessary.
x Turn power OFF prior to
repair
x Replace circulator motor
with correct replacement
part.
x Air handler fails to operate.
x Integrated control module LED display
provides indicated error code.
x ComfortNet thermostat “Call for Service”
icon illuminated.
x ComfortNet thermostat scrolls “Check Air
Handler” message.
6 Flashes
x Integrated control
module has lost
communications with
circulator blower motor.
MOTOR
COMM
b1
x Loose wiring connection at
circulator motor control leads.
x Failed circulator blower motor.
x Failed integrated control module.
x Tighten or correct wiring
connection.
x Check circulator blower motor.
Replace if necessary.
x Check integrated control module.
Replace if necessary.
x Turn power OFF prior to
repair
x Replace circulator motor
with correct replacement
part.
x Replace integrated control
module with correct
replacement part.
x Air handler fails to operate.
x Integrated control module LED display
provides indicated error code.
x ComfortNet thermostat “Call for Service”
icon illuminated.
x ComfortNet thermostat scrolls “Check Air
Handler” message.
6 Flashes
x Circulator blower motor
horse power in shared
data set does not match
circulator blower motor
horse power.
MOTOR
MISMATCH
b2
x Incorrect circulator blower motor
in air handler.
x Incorrect shared data set in
integrated control module.
x Verify circulator blower motor
horse power is the same
specified for the specific air
handler model. Replace is
necessary.
x Verify shared data set is correct
for the specific model. Re-
populate data using correct
memory card if required.
x Turn power OFF prior to
repair
x Replace motor with correct
replacement part.
x Use memory card for the
specific model
x Insert memory card
BEFORE turning power
ON. Memory card may be
removed after data is
loaded.
x Turn power OFF before
removing memory card.
x Error code will be cleared
once shared data and
motor horse power match.
x Air handler operates at reduced
performance.
x Airflow delivered is less than expected.
x Integrated control module LED display
provides b3 error code.
6 Flashes
x Circulator blower motor
is operating in a power,
temperature, or speed
limiting condition.
MOTOR
LIMITS
b3
x Blocked filters.
x Restrictive ductwork.
x Undersized ductwork.
x High ambient temperatures.
x Check filters for blockage.
Clean filters or remove
obstruction.
x Check ductwork for blockage.
Remove obstruction. Verify all
registers are fully open.
x Verify ductwork is appropriately
sized for system. Resize/replace
ductwork if necessary.
x See "Installation Instructions" for
installation requirements.
x Turn power OFF prior to
repair.
x Air handler fails to operate.
x Integrated control module LED display
provides indicated error code.
x ComfortNet thermostat “Call for Service”
icon illuminated.
x ComfortNet thermostat scrolls “Check Air
Handler” message.
6 Flashes
x Circulator blower motor
senses a loss rotor
control.
x Circulator blower motor
senses high current.
MOTOR
TRIPS
b4
x Abnormal motor loading, sudden
change in speed or torque, sudden
blockage of air handler/coil air
inlet or outlet.
x High loading conditions, blocked
filters, very restrictive ductwork,
blockage of air handler/coil air
inlet or outlet.
x Check filters, filter
grills/registers, duct system, and
air handler/coil air inlet/outlet for
blockages.
x Turn power OFF prior to
repair.
PCBJA101- PCBJA102 AIR HANDLER DIAGNOSTIC CODES