Warranty

Part No. PWCPKGEPE
6/2014
© 2014 Goodman Manufacturing Company, L.P.
Models: GPD14, GPG13, GPG14, GPG15
®
LIMITED WARRANTY
· Damage or the need for repairs resulting from the use of
unapproved refrigerant types or used or recycled refrigerant.
When Does Warranty Coverage Begin?
Warranty coverage begins on the “installation date.” The
installation date is one of three dates depending on the
circumstances of purchase:
(1) For units installed in a newly constructed residence, the
installation date is the date the owner purchases the
residence from the builder.
(2) For units installed in existing residences, the installation
date is the date that the unit is originally installed.
(3) If the date the owner purchases the residence from the
builder or the date the unit is originally installed cannot
be verified, the installation date is three months after the
manufacture date. The first four digits of the serial number
(YYMM) on the unit indicate the manufacture date. For
example, a serial number beginning with “1306” indicates
the unit was manufactured in June 2013.
How Long Does Warranty Coverage Last?
Registration is not required to obtain warranty coverage, but
registration affects the length of the warranty. If the unit is not
registered, the warranty lasts for a period up to (1) 20 YEARS
for the heat exchanger and (2) 5 YEARS for all other parts.
If the unit is properly registered online within 60 days after the
installation date, the warranty lasts for as long as the original
registered owner or his or her spouse (“registered owner”) own
and reside in the home in which the unit was originally installed,
(1) for a period up to 20 YEARS for the heat exchanger and (2)
for a period up to 10 YEARS for all other parts. TO REGISTER,
GO TO WWW.GOODMANMFG.COM AND CLICK “PRODUCT
REGISTRATION.” If you are a California or Quebec resident,
please refer to the “California And Quebec Residents” section
below.
Neither of these warranty periods continues after the unit is
removed from the location where it was originally installed.
The replacement of a part under this warranty does not extend
the warranty period. In other words, Goodman warrants a
replacement part only for the period remaining in the applicable
warranty that commenced on the installation date.
What Will Goodman Do To Correct Problems?
Goodman will furnish a replacement part, without charge for
the part only, to replace any part that is found to be defective
due to workmanship or materials under normal use and
maintenance. Furnishing of the replacement part is Goodman’s
only responsibility under this warranty and the furnishing of
the replacement part is the owner’s only remedy.
THE OWNER AGREES THAT THESE REMEDIES ARE THE OWNER’S
EXCLUSIVE REMEDIES FOR BREACH OF ALL WARRANTIES,
EXPRESS OR IMPLIED.
What Won’t Goodman Do To Correct Problems?
Goodman will not pay for:
· Labor, freight, or any other cost associated with the service,
repair, or operation of the unit.
· Electricity or fuel costs, or increases in electricity or fuel costs,
for any reason, including additional or unusual use of
supplemental electric heat.
· Lodging or transportation charges.
· Refrigerant.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE OR OTHER
TORT, BREACH OF WARRANTY OR OTHER BREACH OF
CONTRACT, OR ANY OTHER THEORY, NEITHER GOODMAN NOR
ANY OF ITS AFFILIATES SHALL IN ANY EVENT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A UNIT, EXTRA
UTILITY EXPENSES, OR DAMAGES TO PROPERTY. Some states
and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusion
may not apply to you.
How Can The Owner Receive Warranty Service?
If there is a problem with the unit, contact a licensed contractor.
To receive a replacement part, a licensed contractor must bring
the defective part to a Goodman heating and air conditioning
products distributor.
For more information about the warranty, contact Goodman
Consumer Affairs at 877-254-4729 or write to Goodman
Consumer Affairs, 7401 Security Way, Houston, Texas 77040.
This warranty gives you specific legal rights, and you may also
have other rights that vary from state to state or province to
province.
California And Quebec Residents
California and Quebec residents do not need to register the
product in order to get all of the rights and remedies of registered
owners under this warranty. The arbitration provisions of this
warranty shall not apply to residents of Quebec.