Installations Instructions

57
TROUBLESHOOTING CODES
M essag
e
Code
Induced draft blower and circulator blower
runs continuo usly. No
furnace o peratio n.
Integrated co ntrol module LED
display provides E4 error co de.
Co mfo rtNet thermo stat Call fo r Service”
ico n illuminated.
Co mfo rtNet thermo stat scro lls
Check Furnace” message.
E4
Flame sensed
when it sho uld
no t be
present.
IM P R OP
ER
FLAM E
E4
Sho rt to gro und in flame sense
circuit.
Lingering burner flame.
Slow clo sing gas valve.
Correct short at flame sensor or
in flame senso r wiring.
Check for lingering flame.
Verify proper o peration o f gas
valve. Replace if necessary.
Turn po wer OFF prio r to repair.
Furnace fails to operate
Integrated co ntrol module LED
display pro vides EC error co de.
Co mfo rtNet thermo stat Call fo r Service”
ico n illuminated.
Co mfo rtNet thermo stat scro lls
Check Furnace” message.
EC
Inducer moto r
overcurrent
fault.
INDUCE
R FAULT
OR
INDUCE
R
LOCKOU
T
EC
Lingering Inducer motor
o vercurrent detected.
Reset system power and verify
inducer is running pro perly.
Replace inducer or integrated
control module, if necessary.
No furnace operatio n.
Integrated co ntrol module LED
display provides Ed erro r code.
Ed
M anual reset
ro llo ut switch
is o pen.
ROLLOU
T OPEN
Ed
Orifice plate o ut of po sitio n.
B locked heat exchanger.
B urners out of alignment.
Defective heat exchanger.
Line up orifice plate.
Remo ve B lo ckage from heat
exchanger.
Line up burners.
Check for flame disturbance on
roll out when blower comes o n.
Turn po wer OFF prio r to repair.
No furnace operatio n.
Integrated co ntrol module LED
display pro vides Ef error co de.
EF
Open auxiliary
input.
AUXILIA
RY
OP EN
EF
Open circuit between aux in or aux
out.
M issing jumper.
Open float switch.
Install jumper.
Inspect float switch.
Turn po wer OFF prio r to repair.
No furnace operatio n.
Integrated co ntrol module LED
display provides E5 error co de.
Co mfo rtNet thermo stat displays B attery
Power .
E5
Open Fuse. No t
Displayed
Not
Displaye
d
Short in low voltage wiring Locate and correct sho rt in
low vo ltage wiring.
Turn po wer OFF prior to repair.
Replace fuse with 3- amp
automotive type
No rmal furnace o peration.
Integrated co ntrol module LED
display provides E6 error co de.
E6
Flame sense
micro amp
signal is lo w.
WEA K
FLAM E
E6
Flame sensor is co ated/o xidized.
Flame sensor inco rrectly
po sitioned in burner flame.
Lazy burner flame due to improper
gas pressure or combustion air.
Clean flame senso r if
coated/o xidized.
Inspect fo r proper senso r
alignment.
Check inlet air piping fo r blockage,
proper length, elbows, and
term inatio n.
Compare current gas pressure to
rating plate. A djust as needed.
Turn po wer OFF prior to repair.
Clean flame senso r with steel
wo o l.
See "Vent/Flue Pipe" sectio n
for piping details.
See rating plate for proper gas
pressure.
Furnace fails to operate.
Integrated co ntrol module LED display
provides E7 erro r co de.
ComfortNet
thermostat "Call
fo r Service" ico n illuminated.
ComfortNet
thermostat scolls
"Check Furnace" message.
E7
•Problem with
igniter circuit.
IGN IT ER
FAULT
E7
Impro perly co nnected igniter.
Sho rted igniter.
P o o r unit ground.
Igniter relay fault o n
integrated contro l module.
Check and correct wiring from
integrated contro l mo dule to
igniter.
Replace sho rted igniter.
Check and correct unit gro und
wiring.
Check igniter output from co ntrol.
Replace if necessary.
Turn po wer OFF prior to repair.
Replace pressure switch with
correct replacement part.
Replace control with co rrect
replacement part.
Di
agnost
i
c
& Status
LED
Fault
Descriptio
n
Symptoms of Abnormal Operation
(Non-communicating
& ComfortNet™ Thermostat)
ComfortNet
Thermostat Only
P ossible Causes Corrective Actions Notes & Cautions