Warranty

HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND
ADJUSTMENT POLICY
(EXCLUDES GOODYEAR
®
UNISTEEL
®
RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE?
You are eligible for the benefits of this Limited Warranty if you meet all the
following criteria:
• You are the owner or authorized agent of the owner of new Goodyear
highway auto or light truck tires
• Your tires bear Department of Transportation prescribed tire
identification numbers
• Your tires have been used only on the vehicle on which they were
originally installed according to the vehicle manufacturer’s or
Goodyear’s recommendations
• Your tires were purchased on or after March 1, 2014
Light truck tires are defined as all tires identified with the “LT” designation in
the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG?
FREE TIRE REPLACEMENT
Any new Goodyear highway radial auto or radial light truck tire, covered by this
policy, removed from service due to a covered warranty condition during the
first 2/32" of usable tread or twelve months from date of purchase, whichever
comes first, will be replaced with a comparable new Goodyear tire at no charge,
including mounting and balancing. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear highway auto or light truck tire, other than radial auto
or radial light truck tires, removed from service due to a covered warranty
condition during the first 1/32" of usable tread will be replaced with a
comparable new Goodyear tire at no charge, including mounting and balancing.
TEMPORARY SPARE TIRES
Any Goodyear temporary spare tire removed from service due to a covered
warranty condition during the first 50% of usable treadwear (1/32") will be
replaced with a comparable new Goodyear temporary spare tire at no charge,
including mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service due to a
covered warranty condition will be replaced with a comparable new Goodyear
tire on a prorated basis for up to six (6) years from the date of original new tire
purchase or when the treadwear indicators become visible (worn to 2/32"),
whichever occurs first. (Without proof of purchase the date of manufacture will
be used to determine eligibility.)
HOW WILL PRORATED CHARGES BE CALCULATED?
Replacement price will be calculated by multiplying the tire’s advertised retail
selling price at the time of adjustment by the percentage of usable original
tread that has been worn off. You pay for mounting and balancing, and an
amount equal to the current Federal Excise Tax (F.E.T. – U.S. only) and any
other applicable taxes and government-mandated charges.
EXAMPLE: If your disabled tire had an original 8/32" of usable treadwear and is
worn to 4/32" usable tread remaining, you have used 50% and therefore must
pay 50% of the advertised retail selling price of the comparable tire.
In addition, you must pay an amount equal to the full current Federal Excise
Tax (U.S. only) or any other applicable taxes and government-mandated
charges for the comparable new replacement tire at the time of adjustment.
If the price of the new comparable tire is $130.00, the cost to you would be
$65.00 plus F.E.T. (U.S. only) plus any other applicable taxes and
government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear tire will be the same brand tire and may be
either the same line of tire or, in the event that the tire is not available, the
same brand tire with the same basic construction and similar performance
attributes with a different sidewall or tread configuration. If a higher priced
tire is accepted as replacement, the difference in price will be at an additional
charge to you. Any replacement tire provided pursuant to this warranty will be
covered by the warranty in effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this limited
warranty ends when the treadwear indicators become visible (worn to 2/32") or
six (6) years from the date of new tire purchase, whichever occurs first. (Without
proof of purchase the date of manufacture will be used to determine eligibility.)
LIMITATIONS
This limited warranty is applicable only in the United States and Canada.
GOODYEAR TREAD LIFE LIMITED WARRANTY
In addition to the provisions of the limited warranty for covered warranty
conditions, any new Goodyear replacement tire listed below is warranted
against treadwear wear-out based on the following table:
U.S. CANADA
TIRE MILES KILOMETRES
If the tread wears evenly down to the treadwear indicators (worn to 2/32")
before delivering the warranted mileage, the tire will be replaced on a
prorated basis, provided the original invoice is presented showing the vehicle
mileage when the tires were originally installed.
EXAMPLE: If your tire has a tread life limited warranty of 80,000 miles
(130,000 kilometres) and delivers 56,000 miles (91,000 kilometres)
prior to wear-out (down to 2/32"), the tire will be replaced for 70% of the
advertised selling price of the comparable tire at the time of adjustment. If
the price of the new comparable tire is $130, the cost to you would be $91,
plus any additional charges such as mounting, balancing and any other
applicable taxes and government-mandated charges.
The Tread Life Limited Warranty applies only if you are the original
purchaser and the tires have been used only on the vehicle on which they
were originally installed, according to Goodyear’s or the vehicle
manufacturer’s recommendations.
However, the Tread Life Limited Warranty does not apply to:
• Tires used in commercial applications including, but not limited to, police,
taxi service, national account, government and contract sales.
• Tires supplied as original equipment.
• Tires that are installed on any vehicle other than the vehicle on which they
were originally installed.
• Tires that after leaving the producing factory have had the tread pattern
altered in any manner such as, but not limited to, siping, carving, shaving
or having any material applied to the tread surface.
You must retain your original tire purchase invoice (see B. under Owner’s
Obligations) for tread life limited warranty consideration.
OWNER’S OBLIGATIONS:
A. You must rotate your tires in accordance with the prescribed
rotation patterns as recommended by either the vehicle manufacturer
or Goodyear.
B. When making a claim under the Tread Life Limited Warranty, you
must present your original tire purchase invoice which shows the tire
description, mileage and date the tire(s) were installed.
C. You must present the tire to be adjusted to a Goodyear Retailer. Tires
replaced as an adjustment become the property of The Goodyear Tire &
Rubber Company or Goodyear Canada Inc.
D. You must pay any other applicable taxes and government-mandated
charges for any additional service you order at the time of adjustment
relating to any unique applications requiring mounting, demounting
or balancing.
E. No claim will be recognized unless submitted on a Goodyear claim form
(supplied by a Goodyear Retailer) completely filled out and where you,
the owner, or your authorized agent presented the tire for adjustment.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn beyond the
first two thirty-seconds of an inch (2/32") tread depth or tires submitted
for ride disturbance due to damaged wheels or any vehicle condition.
• Goodyear does not warrant or give credit in any adjustment transaction
for any kind of material added to a tire (e.g., tire fillers, sealants, balancing
substances)after the tire leaves a factory producing Goodyear tires, nor will
it adjust any tire that has failed as a result of adding such material.
• Irregular wear or damage due to mechanical condition of the vehicle,
improper inflation, overloading, high speed spin-up, misapplication, misuse,
negligence, racing, use of tire chains, improper mounting or demounting,
improper repair, wreck, collision or fire.
• Road hazards (includes, but is not limited to, punctures, cuts, snags,
impact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear tires, has been
intentionally altered to change its appearance (e.g., white inlay on a
black tire or regrooved).
• Tires with weather-cracking that were purchased more than four (4)
years prior to presentation for adjustment or, if purchase date cannot
be verified, manufactured more than four years prior to presentation
for adjustment.
• Temporary spare tires used on vehicles used in racing and on passenger
cars in special applications such as police pursuit service.
• Goodyear Unisteel Commercial Radial Light Truck Tires.
• Tires removed from service due to improper repairs.
• Cosmetic weather checking.
• Low tire pressure-monitoring system – refer to vehicle
manufacturer’s warranty.
• Ultra high-performance summer tires are not recommended for winter
use, and tread or shoulder cracking on those tires resulting from winter
use will not be covered under our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority to make any representation,
promise or agreement on behalf of Goodyear, except as stated herein.
Any tire, no matter how well constructed, may fail in service or otherwise
become unserviceable due to conditions beyond the control of the
manufacturer. Under no circumstances is this warranty a representation
that a tire failure cannot occur.
DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND GOODYEAR HEREBY
DISCLAIMS, ANY AND ALL OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER
WARRANTY OR REPRESENTATION OF ANY KIND IS MADE BY GOODYEAR OR
SHALL BE IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UNDER NO CIRCUMSTANCE
SHALL GOODYEAR BE LIABLE TO THE BUYER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL, LOST PROFIT, LOSS OF BUSINESS, LOSS OF
GOODWILL OR REPUTATION, PUNITIVE OR OTHER DAMAGE, COST (INCLUDING
FOR REPLACEMENT TRANSPORTATION), EXPENSE OR LOSS OF ANY KIND.
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights and you may also have other
rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
A. You must present the tire to be adjusted to an authorized Goodyear service
facility. Tires replaced on an adjustment basis become the property of
The Goodyear Tire & Rubber Company or Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the
time of adjustment plus any additional service that may be unique to
your application, e.g., Tire Pressure-Monitoring System.
C. You must submit your claim on an approved claim form supplied by
an authorized Goodyear service facility. The form must be filled out
completely and signed, where you the owner or your authorized agent
presented the tire for adjustment.
You must go to an authorized Goodyear outlet for replacement tires and all
warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER MAINTENANCE. Tires
should be inspected regularly by a qualified technician for signs of
damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS. See Rubber Manufacturers
Association (RMA) established repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER MOUNTING. Only
specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES COMPLETELY
BEFORE DEMOUNTING.
• TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc., do not
spin tires in excess of 35 mph (55 kph), as indicated on the speedometer.
• EXCESSIVE WHEEL SPINNING. This can also result in tire disintegration
or axle failure.
WARNING Vehicle handling, traction, ride comfort and other
performance parameters may be significantly affected by a change in
tire size or type. Before replacing tires, always consult and follow the
vehicle owner’s manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are different from the original
equipment size make certain: (1) The tires have adequate load-carrying
capacity based on the vehicle placard, (2) The tires have sufficient
inflation pressure to carry the load and (3) There is proper clearance
with no interference points between the tire and vehicle. The consumer
must be aware to always drive safely and obey all traffic laws. Avoid
sudden, sharp turns or aggressive lane changes. Failure to follow any of
these warnings may result in loss of control of the vehicle, leading to an
accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
from your Goodyear tires is to give them a simple but frequent (at least
monthly) inspection for proper inflation, even treadwear and the presence
of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
safety and fuel economy. Check inflation pressures at least once a month
and before long trips. Use an accurate tire pressure gauge. Always check
pressures when the tires are cold (when the vehicle has been driven less
than one mile). If you must check inflation when the tires are hot, add
4 psi (27 kPa) to the recommended cold inflation pressure. It is difficult
to tell just by looking at radial tires whether they are underinflated.*
Furthermore, when operating a vehicle equipped with radial tires, it is
difficult to notice when a tire has gone flat or nearly flat since the “feel”
of the vehicle does not change significantly.
* Evidence of air loss or repeated underinflation always requires expert
inspection to determine the source of leakage and tire removal to
determine repairability. To avoid injury, NEVER attempt to reinflate a
tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts, curbing, impacts
or partial bead unseating. Some fitment causes for air loss are (1)
incomplete bead seating, (2) bead tearing caused by a machine tool due
to insufficient lubrication or improper adjustment. Leaking valve core or
rubber valve components should be replaced when problems are detected
and whenever tires are replaced.
Always maintain inflation pressure at the level recommended by
the vehicle manufacturer as shown on the vehicle placard, vehicle
certification label or in the vehicle owner’s manual.
Underinflation is the leading cause of tire failure and may result in severe
cracking, component separation or “blowout.” It reduces tire load capacity,
allows excessive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining proper inflation
pressure is the single most important thing you can do to promote tire
durability and maximize tread life. Overinflation increases stiffness, which
may deteriorate ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle owner’s manual to determine the load limits.
Overloading your vehicle places stress on your tires and other critical
Assurance® All-Season 65,000 105,000
Assurance® TripleTred™ All-Season 80,000 130,000
(T- and H-speed rated only)
Assurance® TripleTred™ All-Season 70,000 110,000
(V-speed rated only)
Assurance® TripleTred™ 80,000 130,000
Assurance® ComforTred® Touring 80,000 130,000
(T- and H-speed rated only)
Assurance® ComforTred® Touring 70,000 110,000
(V-speed rated only)
Assurance® ComforTred® 80,000 130,000
Assurance® Fuel Max® 65,000 105,000
Assurance®
CS
Fuel Max® 65,000 105,000
Assurance®
CS
TripleTred™ All-Season 65,000 105,000
Fierce Instinct™ VR 50,000 80,000
Fierce Instinct™ ZR 30,000 50,000
Fortera® TripleTred™ 60,000 95,000
Fortera® HL 60,000 95,000
Integrity® 50,000 80,000
Eagle GT® (V-speed rated only) 50,000 80,000
Eagle® F1 Asymmetric All-Season* 45,000 75,000
Eagle® Sport All-Season** 50,000 80,000
Wrangler® All-Terrain Adventure with Kevlar® 60,000 95,000
Wrangler® ArmorTrac™ (LT Sizes) 45,000 75,000
Wrangler® ArmorTrac™ (P-Metric) 50,000 80,000
Wrangler DuraTrac® (Excludes LT sizes) 50,000 80,000
Wrangler Fortitude HT™ 65,000 105,000
Wrangler® SilentArmor® 50,000 80,000
Wrangler SR-A® (Excludes LT sizes) 50,000 80,000
vehicle components. Overloading a vehicle can cause poor handling or
increased fuel consumption and may cause tire failure. Overloading your
tires can result in severe cracking, component separation or “blowout.”
Never fit your vehicle with new tires that have less load capacity than
shown on the vehicle tire placard and remember that optimum rim width
is important for proper tire load distribution and function. The maximum
load capacity stamped on the sidewalls of P-Metric & European Metric
tires is reduced by 10% when used on a light truck, utility vehicle or
trailer. Never fit P-Metric or European Metric tires to light trucks that
specify LT-type replacement tires.
DON’T SPIN YOUR TIRES EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck in snow, ice,
mud or sand. The centrifugal forces generated by a free-spinning
tire/wheel assembly may cause sudden tire explosion, resulting in
vehicle damage and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 kph, as indicated on your speedometer. Use
a gentle backward and forward rocking motion to free your vehicle for
continued driving. Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle that is stuck or
when an on-the-car spin balance machine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two thirty-seconds
of an inch (2/32") remaining tread depth. All new tires have treadwear
indicators which appear as smooth banks in the tread grooves when
they wear to the two thirty-seconds of an inch (2/32") level. Many wet
weather accidents result from skidding on bald or nearly bald tires.
Excessively worn tires are also more susceptible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for signs of damage
and their general condition is important for safety. If you have any
questions, have your tire Dealer inspect them. Impacts, penetrations,
cracks, knots, bulges or air loss always require tire removal and expert
inspection. Never perform a temporary repair or use an inner tube as a
substitute for a proper repair. Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear does not warrant any inspection or repair process.
The repair is entirely the responsibility of the repairer and should be
made in accordance with established Rubber Manufacturers Association
(RMA) procedures.
Tire Pressure-Monitoring System Alert
Refer to your vehicle Owner’s Manual for more information on what to do
if the tire pressure warning system activates.
THE CONVENIENCE (TEMPORARY) SPARE
The Convenience (Temporary) Spare is designed, built and tested to
the high engineering standards set by North America’s leading car
manufacturers and to Goodyear's own high standards of quality control.
It is designed to take up a minimum of storage space and, at the same
time, fulfill the function of a spare tire when needed. The spare is kept in
its storage space, fully inflated at 60 psi. To be sure it is always ready for
use, the air pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in combination with the
original tires on your vehicle. You can expect a tire tread life of up to 3,000
miles (4,800 kilometres), depending on road conditions and your driving
habits. To conserve tire tread life, return the spare to the storage area as
soon as it is convenient to have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a standard tire
so it’s easier to handle. It also helps reduce the total car weight, which
contributes to fuel economy.
The wheels used with the Convenience (Temporary) Spare are
specifically designed for use with high pressure spares and should
never be used with any other type tire.
* For vehicles with different front and rear tire sizes, the rear tires will have a 22,500 mile/
37,500 kilometre tread life warranty.
** For vehicles with different front and rear tire sizes, the rear tires will have a 25,000 mile/
40,000 kilometre tread life warranty.
DuPont™ and Kevlar® are trademarks or registered trademarks of E.I. du Pont de Nemours and Company.
HOW WILL TREAD LIFE LIMITED WARRANTY CHARGES BE CALCULATED?
Driving habits, road conditions, driving conditions and vehicle maintenance
are all factors that contribute to tire wear. If your tires do not reach the
miles/kilometres listed in the Tread Life table and meet with all the terms of
the Tread Life warranty (read below), the tires will be replaced as follows: