Guide
2019 | Condential and Proprietary | Do not distribute
Solve it:
If the internet is down, the Yale x Lock will still
accept most passcodes and the thumb turn
inside your home will still work. Anyone with
scheduled access to the lock will not be able
to use their passcodes and the lock will not
work for them. As long as your lock is oine,
it won’t be able to send ales or information
to your phone.
Solve it:
The lock will give notications when baeries
are low and then when they are critically low.
To conrm baeries are dead press the Yale
logo on the lock keypad or hold your palm on
the keypad. If nothing happens, hold a
standard 9 Volt alkaline baery (the square
kind) on the contacts at the boom of the
lock. You’ll hear “Press the Yale logo to begin.
The baeries are very low. Replace the
baeries now.” Continue holding the baery
on the contacts while you enter your passcode
and then press the check icon.
Locking and unlocking
if baery is drained
Using lock when
internet is down
Take a look at how to solve some common issues that can arise with Nest x Yale Lock.
Troubleshooting tips