Nest Thermostats Nest Pro Guide Nest Pro Guide 2019 | Confidential and Proprietary | Do not distribute
Hey there! Welcome to the Google Nest thermostats Pro Guide. Here you will find everything you need to install Nest thermostats so customers can live comfortably and save energy. Section Page Technical specs 4 Installation guides 6 Category expertise 11 Better Together 14 Additional resources 15 Nest thermostats are smart and efficient inside and out. A step-by-step guide to setting up Nest thermostats. Learn what makes these thermostats so cool.
Meet Nest Thermostats Nest gives you two smart choices. Nest Learning Thermostat The 3rd generation Nest Learning Thermostats support up to three stages of heating and two stages of cooling for conventional systems, and two stages of heating and cooling with auxiliary heat for heat pumps.
All the specs for Nest Learning Thermostat 3.3 in 1.21 in 3.3 in Weight Color & Material Assembled unit: 8.6 oz (243.7 g) Display: 7.2 oz (205.4 g ) Base: 1.4 oz (38.3 g) ● ● ● ● ● ● ● Battery Stainless steel White Black Copper Polished Steel Brass Mirror Black Power Consumption Less than 1 kWh/month Built-in rechargeable lithium ion battery Display Sensors ● 24-bit color LCD ● 480 x 480 resolution, 229 ppi ● 2.0 in (5.
All the specs for Nest Thermostat E 3.19 in 1.14 in 3.19 in Weight Color & Material Display Sensors 14.3 oz (408 g) ● White ● 24-bit color LCD ● 320 x 320 resolution at 182 pixels per inch ● 1.7 in (4.5 cm) diameter ● ● ● ● ● ● Data Consumption Wireless ● 50MB/week upload ● 50MB/week download ● 802.11 a/b/g/n (2.4GHz/5GHz) Wi-Fi ● 802.15.4 (2.
Installation guide Step by step This is your comprehensive guide to setting up and installing Nest thermostats. Don’t have time to read through the steps? Go to the Additional Resources section to watch the installation video. If you are pre-drilling holes, use a 3/32”drill bit. If you are drilling into hard materials such as stone, brick, concrete or marble, use a masonry drill bit and drill. Step 1: Switch off the power Before exposing any wiring make sure power to the system is turned off.
Step 4: Remove jumper wires and save them Remove the jumper wires, the Nest thermostat doesn’t need them, and save them. Have the customer keep the current thermostat, the photo of the wiring, and any jumper wires the current thermostat uses in a safe place. This is in case they move and can reinstall the previous thermostat and take their Nest with them. Step 5: Label the wires If you see two sets of labels on each connector on the old thermostat’s backplate, visit here for assistance.
Step 8: Attach the Nest base If the customer is going to use the optional trim plate, place it on the wall before installing the Nest base. Tip: The Nest trim plate can be painted to match the color of the wall. If the customer wants this make sure its painted before installation. This is to avoid getting paint on the wiring, Nest base, or the thermostat display. Pull the wires through the center of the base, then attach it to the wall with the screws.
Step 10: Attach the Nest display Hold the display so the Nest logo is right side up. Line up the pin connector on the back of the display and push it onto the base until it clicks into place. Tip: If you don’t hear the display click, use your thumb to push the wires further into the wall. This will make sure the wires aren’t stopping the display from connecting to the base. Step 11: Switch power back on After turning the power back on, the Nest thermostat should power on automatically.
Troubleshooting tips Here are some common issues that may arise with Nest thermostats. Furnace Heads-Up Solve it: Furnace Heads-Up can let you know when the Nest thermostat has detected a problem with the customer’s forced air heating system. To troubleshoot, run a quick system test as soon as you can to confirm there’s an issue. For further assistance visit here. Thermostat won’t turn on Solve it: There may be a few reasons why the thermostat won’t turn on.
Category expertise: Nest Thermostats This is how a thermostat becomes intelligent. Control from anywhere Learning The Nest app allows you to control Nest thermostats from anywhere. Change the temperature or mode, turn on the fan, change temperature schedules, turn on Eco Temperatures, and even review your Energy History all from your mobile device. With Auto-Schedule, Nest thermostat learns what temperatures you like at different times of the day.
Category expertise: Nest Thermostats This is how a thermostat becomes intelligent. Home/Away Assist Home/Away Assist tells the thermostat when everyone is out of the house. The thermostat will switch itself to Eco Temperatures to help save energy when no one is home. When the thermostat noticed activity, it will switch to Home mode and continue with your scheduled temperatures. Manually toggle between Home and Away in the Nest app.
Category expertise: Nest Temperature Sensor Making Nest Thermostats even smarter. Nest Temperature Sensors control comfort from room to room. When placed, it alerts Nest Thermostats what temperature certain rooms should be and their priority. Just mount or place on a shelf. Dimensions & Weight Power Color Operating Temperature ● Diameter: 1.9 in (50 mm) ● Height: 0.8 in (22.5 mm) ● Weight: 1.
Better together Powered by the Google Assistant, Google Nest products come together to help customers even more throughout their day. How does it work together? Ask the Google Assistant Nest thermostats along with Google Wifi, Google Nest Hub, and Google Home speakers gives you control of your devices from anywhere at home or on the go so it’s always a comfortable temperature at home. ● Change temperature with your voice.
Additional resources Prefer watching videos? Take a look at our Nest Learning Thermostat installation video and Nest Thermostat E installation video: Tell us what you thought about this training here. Note: Localized video content for install videos are not available everywhere.
Additional resources Here are some useful Nest thermostat links if you need more information: ● GRT: https://googleretailtraining.exceedlms.com/student/path/11799-nest-thermostats ● Google Store: ○ Nest Learning Thermostat: https://store.google.com/us/product/nest_learning_thermostat_3rd_gen?hl=en-US ○ Nest Thermostat E: https://store.google.com/us/product/nest_thermostat_e?hl=en-US ● Google Support: https://support.google.
Additional resources Visit the website for a complete overview: https://store.google.com/ Help online: https://support.google.com/googlenest or at https://pro.nest.com/support Want to know more about: ○ Google Nest Hub? Go to ■ GRT: https://googleretailtraining.exceedlms.com/student/path/14351-google-nest-hub ■ https://store.google.com/us/product/google_nest_hub?hl=en-US&GoogleNest ■ https://support.google.
