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Heads-Up and alarm

Heads-Up

Before the alarm goes off, you’ll usually hear a

Heads-Up: a friendly, human voice that tells you the

alarm is about to sound. After the Heads-Up, you’ll

have 60 seconds to disarm. This time can be adjusted

in the Nest app’s alarm countdown setting.

Alarm

When Nest Guard sounds the alarm, its light ring will

pulse red. You can also get a mobile alert so you’ll know

what’s happening at home. To turn the alarm off, use

the app, enter your passcode on Nest Guard, or tap

Nest Tag on Guard.

Panic button

Nest Guard’s panic button can also sound the alarm.

Press and hold the button until the alarm sounds. The

light ring will also turn red. If you release the button

early, the alarm won’t sound.

Pressing the panic button sounds the alarm and sends

mobile notiﬁcations to other people who share access

to your home with the Nest app.

IMPORTANT: Nest Secure and cellular backup

do not include third-party monitored emergency

notiﬁcations, response or police dispatch.

Backup features

Nest Guard battery backup

Nest Guard includes a backup battery that will last for

up to 12 hours. So even if the power is out, Nest Secure

can still detect when an intruder is in your home and

sound the alarm.

Info button

If the Info button lights up, there’s an issue with your

security system. Press the button and Nest Guard

will tell you what it is. Some issues might prevent the

system from keeping your home secure.

Issues that won’t prevent arming:

• A door or window is open

• Power loss on Guard

• Poor network connectivity

• A device needs attention and should be checked

Issues that prevent arming:

If there’s an issue that will prevent arming the Info

button will turn red.

• Very low battery on Guard

• A software update is in progress

• Hardware failure

• Wireless interference

IMPORTANT: If you leave a window or door open and

arm Nest Secure, the Detect on that door or window

is temporarily deactivated. The alarm won’t sound if

someone opens it more or closes it.

NEST GUARD FEATURES

Nest cellular backup

You can purchase a cellular backup subscription

at store.nest.com that will let Nest Secure stay

connected if your home’s Wi-Fi or internet connection

has stopped working. With cellular backup, you can

still get mobile notiﬁcations, arm and disarm with

your phone, and more.