Use and Care Manual

ENGLISH
Safety, Warranty & Regulatory
Guide for Google Nest Connect
This booklet provides important safety, regulatory, and
warranty information that you should read before using
your Nest Connect. You can nd an online version of this
document at g.co/home/help
Basic safety
WARNING:HEALTHANDSAFETY
INFORMATION,READBEFOREUSE
To avoid damaging your device, accessories, or any
connected devices, and to reduce the risk of personal
injury, discomfort, property damage, or other potential
hazards, follow the precautions below and those found
in the Nest Connect Safety Information at g.co/nest/safety:
• Handle your Nest Connect with care. You may damage
the device or the battery if you disassemble, drop, bend,
burn, crush, or puncture your device. Do not use the
device with a damaged enclosure. Be sure the device
is well ventilated when in use. Using a damaged device
when moisture or debris is present may cause overheating,
re, electric shock, injury, or damage to your device or
other property. Do not expose your device to liquids,
which can cause a short circuit and overheating. If the
device gets wet, do not attempt to dry it using an external
heat source. Do not use the device when wet or in direct
sunlight. Your device is designed to operate in a dry, indoor
environment and is not built for outdoor use. Your device
works best in ambient temperatures between 32° and
104° F (0° and 40° C) and should be stored between
ambient temperatures of -4° and 113° F (-20° and 45° C).
Do not expose the device to temperatures above 113° F
(45° C) as this may damage the device, overheat the
battery, or pose a risk of re.
BATTERY
This device contains a lithium-ion battery which is a
sensitive component that can cause injury if damaged.
Do not attempt to remove the battery. Replacement by
non-qualied professionals can damage your device.
Use of an unqualied battery may present a risk of re,
explosion, leakage, or other hazard. Dispose of your
device, battery, and accessories according to local
environmental regulations. Do not dispose of them in
normal household waste. Improper disposal may lead to
re, explosion, and/or other hazards. For more information
on recycling your device, visit g.co/HWRecyclingProgram
DISPOSAL&RECYCLING
Dispose of and transport your device, batteries, and
accessories according to local environmental and
transportation regulations. Do not dispose of them
in normal household waste. For more information on
recycling your device, batteries and accessories, visit
g.co/HWRecyclingProgram
Service & Suppo
For online help and support, visit support.google.com
Regulatory Information
Regulatory information, certication, and compliance
marks specic to Nest Connect can be found on
your device. Additional regulatory and environmental
information can be found at g.co/home/legal
Manufacturer address:
Google LLC, 1600 Amphitheatre Parkway,
Mountain View, CA 94043, United States.
EMCCOMPLIANCESTATEMENT
Important: This device has demonstrated Electromagnetic
Compatibility (EMC) compliance under conditions
that included the use of compliant peripheral devices
and shielded cables between system components.
It is important that you use compliant peripheral devices
and shielded cables between system components to
reduce the possibility of causing interference to radios,
televisions, and other electronic devices.
RADIOFREQUENCYEXPOSURE
Maintain a distance of 20 cm (8 in) from your body to be
consistent with how the device is tested for compliance
with RF exposure requirements.
FCC&ISEDCANADAREGULATORYCOMPLIANCE
This device complies with Part 15 of the FCC Rules.
This device complies with Innovation, Science and
Economic Development Canada (ISED) license-exempt
RSS standard(s). Operation is subject to the following
2 conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received,
including interference that may cause undesired
operation.
The Innovation, Science and Economic Development
Canada and Federal Communications Commission
Communication Regulation provide that changes or
modications not expressly approved by Google LLC
could void the user’s authority to operate the equipment.
BATTERYCHARGEREFFICIENCY
© Google Nest Connect, Nest, G logo, Google, and
related marks and logos are trademarks of Google LLC.
Google Consumer Hardware
Limited Warranty – USA
and Canada
This Limited Warranty applies only if you are a consumer
and purchased your Google product (“Google Product”)
in the United States or Canada.
Whatdoesthiswarrantycoverandhowlongdoesitlast?
Google warrants that a new Google Product (including
any ancillary parts that may be packaged with it) will be
free from defects in materials and workmanship under
normal use in accordance with Google’s published user
documentation for one year from the date of original
retail purchase in its original packaging by you. If a Google
Product has been refurbished, Google warrants that the
Google Product (including any ancillary parts that may
be packaged with it) will be free from defects in materials
and workmanship under normal use in accordance
with Google’s published user documentation for ninety
days from the original date of retail purchase by you
(these warranties are collectively referred to as our
“Limited Warranty”).
WhatwillGoogledo? (THISISYOUREXCLUSIVE
REMEDY) If a defect covered by this Limited Warranty
arises and you return your Google Product during the
Limited Warranty period (which is one year for new
Google Products and ninety days for refurbished Google
products), Google will in its sole discretion and to the
extent permitted by law repair your Google Product using
new or refurbished parts, replace your Google Product
with a new or refurbished Google Product functionally
at least equivalent to yours, or accept the return of your
Google Product in exchange for a refund of the purchase
price you paid for your Google Product. If Google repairs
or replaces your Google Product, the repaired or replaced
Google Product will continue to be warranted for the
remaining time of the original warranty period. All returned
parts for which you have received a replacement will
become the property of Google. Repair or replacement
may result in loss of data. Nothing in this Limited Warranty
will reduce or otherwise affect your statutory rights
in relation to your Google Product.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY
EXPRESS WARRANTY GOOGLE PROVIDES FOR YOUR
GOOGLE PRODUCT, AND THE ABOVE REMEDY IS YOUR
SOLE REMEDY. TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, GOOGLE EXPRESSLY DISCLAIMS
ALL OTHER WARRANTIES AND CONDITIONS OF ANY
KIND, WHETHER STATUTORY OR IMPLIED, ARISING FROM
COURSE OF CONDUCT OR OTHERWISE, REGARDING
YOUR GOOGLE PRODUCT, EXCEPT THAT ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT ARE
LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS
WARRANTY ABOVE (EITHER ONE YEAR OR NINETY DAYS,
DEPENDING ON WHETHER YOUR GOOGLE PRODUCT
IS NEW OR REFURBISHED).
Some states, provinces or territories do not allow
limitations on how long an implied warranty lasts, so the
above limitation may not apply to you.
Whatdoesthiswarrantynotcover?This Limited Warranty
is only valid and enforceable in locations where the Google
Product is sold and will apply only if you purchased your
Google Product from Google or its authorized resellers.
This Limited Warranty only applies to hardware components
(and not any software elements) of Google Product, and
this Limited Warranty does not apply to damage caused
by: (1) normal wear and tear; (2) accidents; (3) misuse
(including failure to follow product documentation);
(4) neglect; (5) disassembly; (6) alterations; (7) servicing
other than by Google-authorized technicians; and
(8) external causes such as, but not limited to: water
damage, exposure to sharp objects, exposure to excessive
force, anomalies in the electrical current supplied to the
Google product, and extreme thermal or environmental
conditions. This Limited Warranty does not guarantee
that use of the Google Product will be uninterrupted
or error-free.
YOU EXPRESSLY UNDERSTAND AND AGREE
THAT, TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES
AND AFFILIATES (COLLECTIVELY, “GOOGLE PARTIES”)
SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY
OF LIABILITY (WHETHER CONTRACT, TORT (INCLUDING
NEGLIGENCE), BREACH OR FAILURE OF ANY WARRANTY
OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES
THAT MAY BE INCURRED BY YOU IN CONNECTION
WITH YOUR GOOGLE PRODUCT OR THESE TERMS,
INCLUDING ANY LOSS OF DATA, WHETHER OR NOT
A GOOGLE PARTY OR ITS REPRESENTATIVES HAVE
BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE
OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
LAW, THE GOOGLE PARTIES’ TOTAL LIABILITY IN
CONNECTION WITH YOUR GOOGLE PRODUCT OR
THIS LIMITED WARRANTY WILL NOT EXCEED THE
AMOUNT YOU ACTUALLY PAID GOOGLE FOR YOUR
GOOGLE PRODUCT.
Some states, provinces or territories do not allow the
exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not
apply to you.
Howdoyoumakeaclaim? To make a claim under the
Limited Warranty, please contact Google Product Support
at g.co/nest/contact. You must provide your name, contact
information, and the serial number of your Google Product
to receive support. You may also be required to provide
a purchase receipt.
Otherlimitations: No vendor, seller, authorized reseller,
employee, or representative of Google or its aliates
or any third party is authorized to make any modication,
extension, or addition to this Limited Warranty. If any
term of this Limited Warranty is held to be illegal or
unenforceable, the remaining terms of this Limited
Warranty will remain in full force and effect.
Howstate,province,territory,andotherlawsapply
toyou: This warranty gives you specic legal rights,
and you may also have other rights that vary from
jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized
in the state of Delaware, whose principal place of business
is at 1600 Amphitheatre Parkway, Mountain View, CA,
94043, United States.
G953-00932-01 REV C
Arbitration (U.S. only)
NOTICEOFARBITRATION
In accordance with the Google Arbitration Agreement - Devices,
Related Accessories, and Related Subscription Services
(“Arbitration Terms”) set forth at g.co/devicearbitration,
you acknowledge and agree that disputes relating to
your Google device, related accessories, and related
subscription services for your Google device (“Google
Device”) will be resolved through BINDING ARBITRATION
on an individual, non-class basis, unless you have opted
out or another exception applies as described in the
Arbitration Terms. For disputes subject to arbitration,
you agree to rst send a written notice of the dispute by
certied U.S. Mail or by Federal Express (or international
equivalent) to Google’s address for notice, Google LLC,
Legal Department – Hardware Arbitration, c/o Corporation
Service Company, 2710 Gateway Oaks Drive, Suite 150N,
Sacramento, CA 95833. The notice has to include,
if available: (a) the name of the person making the claim,
(b) the type of Google Device, as applicable, (c) the serial
number of the Google Device, (d) the email address used
to activate the Google Device, as applicable, (e) a description
of the nature and basis of the claim, (f) the result that is
desired (e.g., an amount of money), and (g) the case
number(s) assigned by Google to track previous attempts
to resolve the dispute, if there is one. We each agree to
try to resolve the claim, but if we can’t do that within
60 days after the notice is received, you or Google may
initiate an arbitration proceeding by following the American
Arbitration Association (“AAA”) Rules. Unless the parties
agree otherwise, your demand for arbitration must be
sent to Google’s address for notice and entitled “Demand
for Arbitration.” Google will send demands for arbitration
to you at the e-mail address provided in the notice of
the dispute.
064-00159-01-A