Product Warranty
This Limited Warranty applies only if you purchased your Google Home in the United States.
What does this warranty cover and how long does it last? Google warrants that a new Google Home
device (including any ancillary parts that may be packaged with it) will be free from defects in
materials and workmanship under normal use in accordance with Google’s published user
documentation for one year from the date of original retail purchase in its original packaging by you.
If a Google Home has been refurbished, Google warrants that the Google Home (including any
ancillary parts that may be packaged with it) will be free from defects in materials and workmanship
under normal use in accordance with Google's published user documentation for ninety days from
the original date of retail purchase by you (these warranties are collectively referred to as our
“Limited Warranty”).
What will Google do? (THIS IS YOUR EXCLUSIVE REMEDY) If a defect arises and you return your
Google Home during the Limited Warranty period (which is one year for new devices and ninety
days for refurbished devices), Google will in its sole discretion and to the extent permitted by law
repair your Google Home using new or refurbished parts, replace your Google Home with a new or
refurbished Google Home functionally at least equivalent to yours, or accept the return of your
Google Home in exchange for a refund of the purchase price you paid for your Google Home. If
Google repairs or replaces your Google Home, the repaired or replaced Google Home will continue
to be warranted for the remaining time of the original warranty period. All returned parts for which
you have received a replacement will become the property of Google. Nothing in this Limited
Warranty will reduce or otherwise affect your statutory rights in relation to your Google Home.
THE LIMITED WARRANTY WRITTEN ABOVE IS THE ONLY EXPRESS WARRANTY GOOGLE
PROVIDES FOR YOUR GOOGLE HOME, AND THE ABOVE REMEDY IS YOUR SOLE REMEDY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GOOGLE EXPRESSLY
DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER
STATUTORY OR IMPLIED, ARISING FROM COURSE OF CONDUCT OR OTHERWISE,
REGARDING YOUR GOOGLE HOME, EXCEPT THAT ANY IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
ARE LIMITED IN DURATION TO THE PERIOD OF THE EXPRESS WARRANTY ABOVE (EITHER
ONE YEAR OR NINETY DAYS, DEPENDING ON WHETHER YOUR GOOGLE HOME IS NEW OR
REFURBISHED).
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation
may not apply to you.
What does this warranty not cover? This Limited Warranty is only valid and enforceable in locations
where Google Home is sold and will apply only if you purchased your Google Home from Google or
its authorized resellers. This Limited Warranty only applies to hardware components (and not any
software elements) of Google Home, and this Limited Warranty does not apply to damage caused
by: (1) normal wear and tear; (2) accidents; (3) misuse (including failure to follow product
documentation); (4) neglect; (5) disassembly; (6) alterations; (7) servicing other than by Google
authorized technicians; and (8) external causes such as, but not limited to, water damage,
anomalies in the electrical current supplied to the device, and extreme thermal or environmental
conditions. This Limited Warranty does not guarantee that use of the Google Home will be
uninterrupted or error free.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, GOOGLE AND ITS SUBSIDIARIES AND AFFILIATES (COLLECTIVELY,
“GOOGLE PARTIES”) SHALL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY
(WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OR FAILURE OF ANY
WARRANTY OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL
OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU IN CONNECTION WITH YOUR