User's Manual

96 97
/ Troubleshooting
the H.264 codec. For best results, use the latest GoPro Studio,
available for free at gopro.com/getstarted.
• The computer does not meet the minimum requirements for
HD playback. The higher the resolution and frame rate of your
video, the harder the computer has to work to play it back. If you
are using GoPro Studio to play back your files, be sure that your
computer meets the minimum system requirements, available on
gopro.com/getstarted.
• Playing content directly from your camera over a USB connection.
Transfer the file to the computer to play back. If your computer
does not meet the minimum requirements, record with Protune
off and make sure that all other programs on your computer are
/ Troubleshooting
closed.
For more help, see
gopro.com/support .