User Manual

13
PROBLEM SOLVING GUIDE
Important
▪ During the warranty period, only a service center authorized by the manufacturer may
carry out any repairs.
▪ Before making any repairs, make sure the appliance is disconnected from the power
mains either by removing the fuse or by disconnecting the power plug from the wall
outlet.
▪ Unauthorized tampering with and repairs of the kitchen range (cooking hob) can
result in electric shock or short circuit; hence, do not attempt to perform any repairs
by yourselves. Leave such tasks to an expert or an authorized service unit.
▪ In case of minor faults or problems with the appliance operation, check the following
instructions to see whether you can eliminate the causes by yourselves.
A visit by a service technician during the warranty period will be charged if the appliance
is not functioning because of improper use. Store these instructions in a place where
they are always readily accessible; if pas the appliance on to another person, the
instructions should also be included.
Following is some advice on rectifying some common problems.
Problem Possible cause Elimination
The flame is uneven /
unstable
Wrong gas power setting. Have an expert check he gas
pipeline!
The flame from the
burners suddenly
changes
Wrongly assembled parts
of the kitchen hob
Assemble the burner
correctly.
Burner ignition takes
more time
Wrongly assembled parts
of the kitchen hob
Assemble the burner
correctly.
The flame is
extinguished shortly
after ignition
Knob pressed too short or
to weakly.
Keep the knob depressed for
a longer period of time.
Before releasing it, pres it
harder.
The grid has
discolored in the
burner area
This is a commonplace
phenomenon resulting
from high temperature
Clean the grid with a metal
care detergent.
Electric power supply
in general is
interrupted
The fuse may be blown Check the fuse in the fuse
box and replace it if it is
blown
Electric ignition of the
burners no longer
works
There are food or
detergent residues
between the spark plug
and the burner
Open and carefully clean the
opening between the spark
plug and the burner
If the burner cover
looks unappealing
Regular dirt Clean the burner covers with
a metal care detergent.
If the problem persists despite observing the instructions above, call an authorized
service technician. Elimination of any errors or warranty claims that resulted from
improper connection or use of the appliance is not covered by our warranty. In such
cases, the costs of repair are borne by the user.
The Manufacturer strives for continuous improvements. For this reason,
the text and illustrations in this book are subject to change without notice.
P: 1300 002 756