User Manual
100 GMC-I Messtechnik GmbH
22 Repair and Replacement Parts Service
Calibration Center* and Rental Instrument 
Service
If required please contact:
GMC-I Service GmbH
Service-Center 
Beuthener Straße 41 
90471 Nürnberg, Germany
Phone: +49 911 817718-0
Fax: +49 911 817718-253
E-mail service@gossenmetrawatt.com
www.gmci-service.com
This address is only valid in Germany. Please contact our repre-
sentatives or subsidiaries for service in other countries.
*  DAkkS Calibration Laboratory for Electrical Quantities 
D-K-15080-01-01
 accredited per DIN EN ISO/IEC 17025
Accredited quantities: direct voltage, direct current value, direct current resis-
tance, alternating voltage, alternating current value, AC active power, AC appar-
ent power, DC power, capacitance, frequency and temperature
Competent Partner
GMC-I Messtechnik GmbH is certified in accordance with 
DINENISO9001.
Our DAkkS calibration laboratory is accredited by the Deutsche 
Akkreditierungsstelle GmbH (German accreditation body) under 
registration number D-K-15080-01-01 in accordance with 
DIN EN ISO/IEC 17025.
We offer a complete range of expertise in the field of metrology: 
from test reports and proprietary calibration certificates right on up to 
DAkkS calibration certificates.
Our spectrum of offerings is rounded out with free test equipment 
management.
An on-site DAkkS calibration station is an integral part of our service 
department. If errors are discovered during calibration, our spe-
cialized personnel are capable of completing repairs using original 
replacement parts.
As a full service calibration laboratory, we can calibrate instru-
ments from other manufacturers as well.
23 Recalibration
The measuring tasks performed with your instrument, and the 
stressing it’s subjected to, influence aging of its components and 
may result in deviation from the specified levels of accuracy.
In the case of strict measuring accuracy requirements, as well as 
in the event of use at construction sites with frequent stress due 
to transport and considerable temperature fluctuation, we recom-
mend a relatively short calibration interval of once per year. If your 
instrument is used primarily in the laboratory and indoors without 
considerable climatic or mechanical stressing, a calibration inter-
val of once every 2 to 3 years is sufficient as a rule.
During recalibration at an accredited calibration laboratory (DIN 
EN ISO/IEC 17025), deviations from traceable standards demon-
strated by your measuring instrument are documented. Ascer-
tained deviations are used to correct displayed values during later 
use of the instrument.
We would be happy to perform DAkkS or factory calibration for 
you at our calibration laboratory. Further information is available at 
our website:
www.gossenmetrawatt.com (→ Company → DAkkS Calibration 
Center or → FAQs → Questions and Answers Regarding Calibra-
tion).
Recalibration of your instrument at regular intervals is essential for 
the fulfillment of requirements according to quality management 
systems per DIN EN ISO 9001.
* Examination of the specification, as well as adjustment, are not included in calibra-
tion. However, in the case of our own products, any required adjustment is per-
formed and adherence to the specification is confirmed.
24 Software
Internal test instrument software can be updated via the USB port 
with the help of a PC and an interface cable. 
The firmware with the desired software version is transmitted to 
the test instrument via the USB port with the help of a firmware 
update tool. Previously installed software is overwritten in the pro-
cess.
As a registered user (if you’ve registered your test instrument), 
you’re entitled to download the firmware update tool and the cur-
rent firmware version free of charge from the myGMC page at 
www.gossenmetrawatt.com.
You’ll also find operating instructions for the firmware update tool 
here.
Downloading Procedure
➭ Establish a connection between the PC and the test instru-
ment.
➭ Switch the PC and the test instrument on.










