Use and Care Manual
19
WARRANTY
General Warranty excludes refurbished / auction items.
GoWISE USA has a 1-year limited warranty for all products. Products are
warrantied against defects in materials and workmanship for 1 year from
the date of purchase, when used in accordance with the instructions
provided. This warranty does not cover damages or wear resulting from
accident, misuse, abuse, commercial use, or unauthorized adjustment
and/or repair. GoWISE USA shall not be liable for loss of use or any other
incidental, consequential or indirect costs, expenses or damages. There
are no express warranties except as listed above. This warranty gives you
specic legal rights and you may have other rights which vAir from state
to state.
CALL 855-233-9199 for RETURN INSTRUCTIONS
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTINENTAL
UNITED STATES. WE WILL SHIP TO A FREIGHT FORWARDER FOR
CUSTOMERS.
NOTE: Customers are responsible for all return shipping costs. When
item(s) are returned under warranty as being defective, they are
thoroughly tested to verify manufacturer defect. If any item(s) are
determined to be in proper working order after testing, all shipping cost
to have the product returned to the customer will be the responsibility
of the customer.
Return Period: 30 Days
All return requests must be made within 30 days from the date our
customers purchase their product(s). Refunds are only applicable during
the 30-day return period and may be subject to restocking fees up to
15% of the original purchase amount. If the product is defective within
30 days, GoWISE USA will cover the cost of return shipping. However,
a photo and/or video from the customer is required to receive a pre-
paid shipping label. If the product is missing any accessories that were
included in the original
Packaging/shipment, or the product is damaged, altered or used, the
item may no longer be eligible for a refund or replacement. Any decision
of refund and/or replacement will be decided at the discretion of
GoWISE USA.